Summary
Overview
Work History
Education
Skills
Timeline
Affiliations

Beverley Nyamhunga

Healthcare Support Worker
Birmingham,W Midlands

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

17
17
years of professional experience
34
34
years of post-secondary education

Work History

Healthcare Support Worker

Eastdale Health Care
Kettering, Northamptonshire
06.2023 - Current
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
  • Performed set tasks according to individual patient care plans as assessed and delegated by Line manager to ensure provision of cohesive, tailored care.
  • Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Assisted with medicine and stock counting, ordering and replenishing.
  • Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
  • Updated families regularly on patient progress and treatment plan changes.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Submitted reports to manager regarding status of client.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Leading and supervising 5-member team. Developed strong bonds with clients resulting in long contracts.

Primary care nurse

Ministry of Health and Child Care Zimbabwe
St Pauls Musami Hospital Zimbabwe, Mashonaland East Zimbabwe
01.2007 - 06.2022
  • Conducted informative handovers at shift end through concise and accurate reporting and communication.
  • Administered oxygen and medication to achieve optimum health outcomes.
  • Leveraged person-centred care to develop care plans and enhance recovery process.
  • Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
  • Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
  • Used oral, topical and IV medications to manage patient symptoms.
  • Delivered life support with updated first aid and CPR training.
  • Maintained accurate, up-to-date patient records, maximising data accuracy.
  • Handled patients' hygiene needs in support of personal dignity and optimum wellness.
  • Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
  • Prioritised health problems to assist patients in complex, urgent or emergency situations.
  • Supported physicians and consultants with tests and procedures.
  • Quickly responded to medical emergencies, working calmly and professionally under pressure.
  • Complied with quality healthcare standards to uphold hospital reputation.
  • Assisted patients with healing and recovery after surgery.
  • Ordered, dispensed and administered prescribed medications and medical products.
  • Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
  • Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
  • Stayed up-to-date on latest nursing developments to provide best patient care.
  • Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
  • Helped deliver stabilising and life-saving treatments during medical emergencies.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Followed modern nursing standards for optimum treatments and patient protection.
  • Participated in health education programmes and nurse education activities in clinical and community settings.
  • Administered medication in line with stringent drug regulations.
  • Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
  • Monitored and recorded patient condition, carrying out and reporting regular observations.
  • Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
  • Used Microsoft Word and other software tools to create documents and clear communications.

Education

Ordinary Level - Science and Arts

Mt St Marys High School, Zimbabwe

Maths C

English C

Literature in English C

Geography B

Science C

Commerce C

Agriculture B




Primary Care Nurse Cirtificate - Primary care nursing

Nyadire School of Nursing, Zimbabwe
06.2005 - 12.2006

Obstetric and Maternity Care Certificate - Obstetrics

Mt St Marys Hospital, Zimbabwe
03.2013 - 08.2013

Advanced HIV Care and Treatment Course Cirtificate - HIV and Aids Care

Newlands Clinic, Zimbabwe
07.2019 - 08.2019

Executive Cirtificate in HIV and Aids Management - HIV and Aids Care

University of Zimbabwe, Zimbabwe
09.2021 - 03.2022

Skills

  • Organisational skills
  • Patient risk assessment
  • Verbal and written communication
  • Ability to follow policies and procedure
  • Care plan implementation
  • Activities of Daily Living
  • Confidential record management
  • Team management and leadership
  • Reliability and trustworthiness
  • Empathy and compassion

Timeline

Healthcare Support Worker - Eastdale Health Care
06.2023 - Current
University of Zimbabwe - Executive Cirtificate in HIV and Aids Management, HIV and Aids Care
09.2021 - 03.2022
Newlands Clinic - Advanced HIV Care and Treatment Course Cirtificate, HIV and Aids Care
07.2019 - 08.2019
Mt St Marys Hospital - Obstetric and Maternity Care Certificate, Obstetrics
03.2013 - 08.2013
Primary care nurse - Ministry of Health and Child Care Zimbabwe
01.2007 - 06.2022
Nyadire School of Nursing - Primary Care Nurse Cirtificate, Primary care nursing
06.2005 - 12.2006
Mt St Marys High School - Ordinary Level , Science and Arts

Affiliations

  • Avid home cook with a passion for experimenting with diverse cuisines and creating innovative dishes
Beverley NyamhungaHealthcare Support Worker