Dynamic and strategic professional with a proven track record in inspirational team leadership and effective communication. Adept at store layout planning and visual execution, consistently delivering high-quality results under pressure. Skilled in stakeholder relationship building and strategic management, driving organisational success through innovative solutions. Creative and highly adaptable, with strong problem-solving abilities and keen eye for detail. Proficient in driving delivery through teams for sustainable success.
Taught, coached and inspired leaders within Marks and Spencer the importance of visual merchandising and detailed clothing and home implementation to ensure a consistent and elevated in store customer journey to drive sales.
Supported, delivered and contributed to key transformational projects to elevate the Marks and Spencer brand through delivering and elevating key investment projects through coaching store delivery across multiple and changing regions.
Recruited and developed Key Visual Managers, Store Managers, and Regional Managers to deliver an elevated customer journey through Visual merchandising working with many stakeholders to improve business delivery from concept to implementation.
Drove significant sales performance through delivering excellent Visual merchandising. Coaching store teams at all levels throughout the business.
Excellent working relationships with the many support functions and stakeholders to drive store improvements.
Accountability for store openings and investments. Implemented cost reduction programs to support the business requirements.
I have held many significant appointments in stores over a long period. A high performing Store, Commercial and Visual manager I enjoyed leading store teams to deliver great success.
I held business critical roles delivering store developments and key geographical launches in many stores Bull ring opening in Birmingham, store refit in Telford, Concept launch in Merry Hill are a few examples.
I also worked in many Business broadening roles as womenswear sales developer and store launch Concept manager landing new schemes across the UK