Beverley Barnes
Crich
Summary
Highly motivated and reliable individual, whose thorough and precise approach to projects has yielded excellent results. Demonstrates strong capabilities in youth intervention strategies and anti-social behaviour management. Committed to fostering safe and supportive environments for young people, aiming to leverage skills to contribute effectively to community development initiatives. Works well within a team and uses maturity and integrity to lead.
Overview
25
25
years of professional experience
Work history
Police Community Support Officer
Derbyshire Constabulary
Ripley, Surrey
09.2020 - Current
- Regularly patrolled designated areas on foot or bicycle, enhancing visibility and accessibility to the public.
- Educate young people by building links in schools, colleges and youth groups to deter vulnerable adults and children from exploitation and offending.
- Work within the Safer Neighbourhood Team to improve community safety, reduce crime and anti social behaviour and build relationships in the community
- Forging strong relationships with partner agencies to tackle ongoing issues and find long-term, sustainable solutions.
- Coordinate with social services when dealing with vulnerable individuals or families at risk.
- Advised local property, land and home owners on implementation of appropriate crime prevention strategies.
Control Room Operator
Derbyshire Constabulary
Ripley, Derbyshire
01.2017 - 09.2020
- First point of contact for the public, handling both emergency (999) and non-emergency (101) calls, taking detailed information, assessing urgency, and dispatching resources appropriately.
- Recorded all events, incidents and actions accurately.
- Liaised with other agencies smoothly to guarantee full support.
- Processed large volumes of calls daily whilst maintaining composure and professionalism.
- Managed distressing situations calmly for smooth operation.
Customer Services Advisor
Vaillant
Belper, Derbyshire
10.2010 - 01.2017
- Troubleshot product issues for resolution swiftly and accurately.
- Built enduring relationships with clients through excellent service provision over time.
- Coordinated efficiently with other departments for issue escalation, facilitating timely solutions.
- Directed customers to appropriate departments for specialised assistance, fostering seamless service delivery.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Beauty Therapist
Alison Claire
Ripleu, Derbhyshire
06.2000 - 10.2010
- Provided exceptional customer service, ensuring repeat client bookings.
- Maintained knowledge of current treatment procedures and products, providing customers with expert advice.
- Attended training to deliver range of professional treatments offered by salon.
- Developed fresh and creative beauty techniques to match changing industry trends.
Education
GCSEs - Child Care
Mortimer Wilson School
Alfreton 09/1994 - 06/1999
Skills
- Police Cadet leader
- Orlo trained - Social Media Engagement user
- Public order knowledge
- First aid proficiency
- Youth intervention strategies
- Anti-Social behaviour management
Timeline
Police Community Support Officer
Derbyshire Constabulary
09.2020 - Current
Control Room Operator
Derbyshire Constabulary
01.2017 - 09.2020
Customer Services Advisor
Vaillant
10.2010 - 01.2017
Beauty Therapist
Alison Claire
06.2000 - 10.2010
GCSEs - Child Care
Mortimer Wilson School
09/1994 - 06/1999
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