Overview
Work history
Education
Skills
Timeline
AdministrativeAssistant

Bethany Matthews

Leeds,West Yorkshire

Overview

14
14
years of professional experience

Work history

Senior hair stylist

Stephen Pressley Hair Design
Leeds, West Yorkshire
04.2023 - 12.2024
  • Registered new clients and updated information of existing clients on logbook.
  • Processed and recorded customer payments accurately.
  • Purchased supplies to maintain full stock and inventory.
  • Enhanced client satisfaction by providing expert hair styling advice based on individual style and preferences.
  • Introduced new hair and beauty treatments to enhance salon offerings.
  • Promoted and sold additional services and products, increasing salon revenue.
  • Supervised staff performance in absence of management, maintaining faultless salon services.
  • Kept detailed records of customer information and services provided, maintaining continuity of provisions between stylists.
  • Updated customer files with colour notes, preferences and services delivered.
  • Handled manual and computerised scheduling, bookkeeping and inventory management procedures to facilitate smooth daily operations.
  • Improved appearance of beards and moustaches using suitable shaving and clipping techniques.

Mobile hairdresser

Myself
Leeds, West Yorkshire
09.2021 - 04.2023
  • Demonstrated excellent customer service skills to retain clients.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Provided efficient mobile hairdressing services, increasing client convenience.
  • Trimmed, cut and shaped hair based on exact customer preferences.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Coloured hair using permanent, semi-permanent and natural dyes to suit client needs.
  • Utilised latest hair products to ensure optimal results.
  • Built successful, long-standing client relationships, increasing repeat and referral business.
  • Kept up-to-date with current fashion trends to deliver modern hairstyles.
  • Recommended hair styles to compliment clients' facial features and complexion.

Senior hair stylist

Wildest Dreams Ltd
Leeds, West Yorkshire
03.2011 - 08.2021
  • Executed creative updos for special events, earning commendations from satisfied clients.
  • Registered new clients and updated information of existing clients on logbook.
  • Processed and recorded customer payments accurately.
  • Introduced new hair and beauty treatments to enhance salon offerings.
  • Facilitated smooth appointment scheduling processes through efficient use of booking system software-minimising waiting time for customers.
  • Administered advanced colouring techniques for stunning visual results that exceeded client expectations.
  • Cleaned, maintained and sterilised styling tools, increasing product lifetimes.
  • Managed appointments and schedules to smooth workflow.
  • Coloured hair using permanent, semi-permanent and natural dyes to suit client needs.
  • Improved overall salon efficiency with meticulous organisation of work station and tools.
  • Offered highly skilled cut, colour and extension services to 15+ daily customers.

Education

NVQ Level 3 - Hairdressing and Barbering

Phillips Hair Academy
Leeds
09.2013

Skills

  • Discretion with celebrity clients
  • Use of salon software
  • Updated hairstyling techniques
  • Colour analysis
  • Hair consultation and assessment
  • Emotional intelligence
  • Creative flair
  • Inventory management
  • Quick learner
  • Time-management
  • Client engagement
  • People Management
  • Effective communication
  • Discretion and confidentiality
  • Client consultation
  • Work pace adaption
  • Self-motivation
  • Positive attitude

Timeline

Senior hair stylist

Stephen Pressley Hair Design
04.2023 - 12.2024

Mobile hairdresser

Myself
09.2021 - 04.2023

Senior hair stylist

Wildest Dreams Ltd
03.2011 - 08.2021

NVQ Level 3 - Hairdressing and Barbering

Phillips Hair Academy

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Bethany Matthews