Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
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Bethany Lammas

Bromsgrove,England

Summary

I am a very ambitious and conscientious individual who enjoys a challenge, currently studying a BA (Hons) degree in Digital Marketing at the University of Worcester. I find studying for a degree in such a competitive industry enhances my skillset, collaborative approach, and my creative thinking. My proactive approach to learning accompanied by adaptable communication skills makes me an asset to any team dedicated to achieving results. Through my part-time work and involvement in various marketing projects, I have gained valuable experience that has enhanced my versatility in diverse working environments. I am looking to join an innovative company where my skill set can be utilised and can evolve along with the brand.

Overview

3
3
years of professional experience
4045
4045
years of post-secondary education

Work history

Retail assistant

Lakeland
Wychbold, Worcestershire
06.2022 - Current
  • Delivered excellent customer service by answering queries and providing product information.
  • Performed daily opening and closing routine including cashing up, inventory checks and security procedures.
  • Demonstrated products to increase consumer interest and sales.
  • Assisted with marketing campaigns for new product launches and planned videos for social media .
  • Mentored new recruits into a retailing role to deliver to the standard of Lakeland's brand experience and deliver best practice.
  • Extensive product knowledge in order to promote products and add value to customers decision making.

Retail assistant

Willow Brook Garden Centre
Bromsgrove, Worcestershire
12.2021 - 06.2022
  • Delivered excellent customer service by answering queries and providing product information.
  • Managed inventory for streamlined store operations.
  • Planned & carried out shop merchandising with regular display updates.
  • Boosted sales through suggestive selling techniques.
  • Collaborated with sales managers to meet sales target quotas.
  • Performed cashing up duties at end of shift, ensuring till was in balance and earnings were recorded accurately.

Front of house team member

Willow Tree Restaurant
Bromsgrove
06.2021 - 12.2021
  • Maintained high standards of customer service during peak times.
  • Handling complaints effectively, resulting in increased customer satisfaction.
  • Training new team members
  • Cooperated closely with other team members to meet and exceed guests' expectations.
  • A profound knowledge of menu & seasonal drinks enabling me to recommended menu items to guests, enhancing their dining experience.

Education

GCSEs -

South Bromsgrove High School
September 2018 - 05.2021

A-Levels -

Halesowen College
Birmingham
September 2021 - 06.2023

Bachelor of Arts - Digital Marketing

University of Worcester
September 2023 -

Skills

  • Familiar with software including WordPress, Excel, PowerPoint, Microsoft and all current social media platforms
  • Collaboration & Teamwork

    • -Confident communicator

    -Took the lead in creating a product launch video alongside my colleagues

    -Worked on a group project to create a successful marketing plan for an upcoming business with my peers

  • Digital Focus

    • -Skilled in website building gained through my tailored modules within my degree, achieving grades B and above as well as a strong understanding in leveraging social media platforms to enhance brand visibility and engage target audiences effectively

  • Customer centric

    • -Always ensuring the customer needs and requirements are focus

Accomplishments

  • Bronze DofE

References

References available upon request.

Timeline

Retail assistant

Lakeland
06.2022 - Current

Retail assistant

Willow Brook Garden Centre
12.2021 - 06.2022

Front of house team member

Willow Tree Restaurant
06.2021 - 12.2021

GCSEs -

South Bromsgrove High School
September 2018 - 05.2021

A-Levels -

Halesowen College
September 2021 - 06.2023

Bachelor of Arts - Digital Marketing

University of Worcester
September 2023 -

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