Bethany Ford
Manchester,Lancashire
Summary
Dedicated professional with a strong foundation in communication, attention to detail, and leadership. Known for being approachable and possessing excellent interpersonal skills. Consistently punctual and present, ensuring reliability in all tasks undertaken. Career goal includes leveraging these skills to contribute effectively to team success and organisational growth. Open and accepting to new challenges and always working on personal growth.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
E-Commerce section leader
ASDA
Manchester, Reddish
2023.03 - Current
- Leading a team of pickers throughout the day to ensure all picks were completed on time.
- Finalised deliveries in a timely manner so they are ready for the driver to load and deliver within the customers preferred time slot.
- Deal with customer enquires and complaints, making sure every need is met and every complaint is dealt with in a professional manner.
- Ensuring the shop floor meets the standards required for the best quality pick.
- Completing quality checks on orders to provide the best possible standard of products to all customers which in turn keeps our customers happy.
- Performing vehicle checks on the home shopping vans, making sure they meet the legal and safety requirements ready for the day ahead.
Ambient grocery section leader
ASDA
Manchester, Gorton
2017.11 - 2023.03
- Planned team rotas to achieve full coverage in all departments.
- Took responsibility for opening and closing procedures.
- Ran several departments when in the role of 'Duty Manager" on the closing shifts.
- Followed the correct procedures to ensure the product to shelf availability was at the highest standard.
- Followed and completed promotional and in run modulars.
- Stayed close to reports on a daily basis to meet targets.
- Worked close with colleagues to ensure standards were being met.
- Led a small team in replenishment and customer service.
Ambient colleague
ASDA
Manchester, Gorton
2015.07 - 2017.11
- Followed instructions from managers to provide high standards throughout the shop floor.
- Apply excellent customer service.
- Checked inventory levels regularly for maintaining optimal product availability.
- Minimised waste through effective stock rotation.
- Kept store tidy to maintain cleanliness and quality standards.
Education
Bachelor of Arts - Post Production for Film and Television
University of Central Lancashire
Manchester 2014.09 - 2017.09
BTEC Level 2 and 3 Diploma - Creative Media Production
Hyde Clarendon Sixth Form College
Manchester 2011.09 - 2013.08
Skills
- Strong communication
- Attention to detail
- Approachable
- Leadership
- Interpersonal skills
- Punctual
- Present
Certification
Alcohol Licence holder.
References
References available upon request.
Timeline
E-Commerce section leader
ASDA
2023.03 - Current
Ambient grocery section leader
ASDA
2017.11 - 2023.03
Ambient colleague
ASDA
2015.07 - 2017.11
Bachelor of Arts - Post Production for Film and Television
University of Central Lancashire
2014.09 - 2017.09
BTEC Level 2 and 3 Diploma - Creative Media Production
Hyde Clarendon Sixth Form College
2011.09 - 2013.08