Bethany Davenport

• Provided full-time care for a child with additional needs

• Developed strong skills in patience, organisation, adaptability and problem-solving

• Managed routines, appointments and high-pressure situations

• Demonstrated resilience, emotional intelligence and the ability to remain calm under pressure

• Prepared and served cocktails and beverages efficiently in a fast-paced environment

• Maintained strong product knowledge including drinks, pricing and promotions

• Delivered high-quality customer service, ensuring a positive guest experience

• Maintained cleanliness and organisation of the bar area

• Created a wide range of cocktails to a high standard with speed and consistency

• Managed stock, including retrieving items and preparing garnishes

• Maintained cleanliness across bar, storage and refrigeration areas

• Handled customer payments accurately and professionally

• Built strong customer relationships, encouraging repeat business

• Thrived in a busy, high-pressure environment

• Maintained knowledge of menu items, drinks and promotions

• Checked identification in line with licensing laws

• Set up bar areas, managed stock and handled cash floats

• Resolved customer issues calmly and professionally

• Created a welcoming and energetic atmosphere for guests

• Delivered friendly and efficient customer service

• Assisted customers with product queries and recommendations

• Replenished stock and maintained store presentation

• Processed refunds and handled transactions

• Supported promotional displays and store organisation