Bethany Buckland
Lincoln,Lincolnshire
Summary
Enthusiastic and reliable Personal Assistant with experience in Health and Social Care settings. Skilled in providing personal care, emotional support, and household management while promoting client independence. Strong communicator with excellent organisational skills and a compassionate, client-focused approach.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Personal Assistant
Penderals Trust
Lincoln, Lincolnshire
2023.03 - Current
- Provided personal care and mobility support while promoting client independence
- Built trust through consistent care and emotional support
- Maintained safe, clean living environments
- Supported team communication and completed documentation using Microsoft Word and Google Docs
Waitress/Barmaid
Butlins
Skegness, Lincolnshire
2022.06 - 2022.12
- Delivered fast, friendly service while handling high-volume food and drink orders
- Maintained excellent hygiene and food safety standards
- Created a welcoming atmosphere through positive customer interactions
- Supported team members during busy periods to ensure smooth service
- Assisted with opening and closing duties, including cleaning and preparation
Crew member
McDonald's
Milton Keynes, Buckinghamshire
2019.10 - 2022.06
- Delivered fast, accurate service while maintaining a positive customer experience
- Resolved customer issues professionally using strong problem-solving skills
- Managed multiple tasks efficiently during busy periods
- Maintained high cleanliness standards, including regular deep cleaning
- Communicated clearly with team members to support smooth operations
Teaching assistant in special educational needs
Chiltern School
Dunstable, Bedfordshire
2018.06 - 2018.06
- Supported SEN pupils with in-class, one-to-one, and group activities to promote engagement and learning
- Supervised children during lessons and play to ensure safety and positive behaviour
- Assisted with classroom organisation and lesson preparation
- Volunteered in a primary school classroom supporting teaching staff
Education
GCSEs -
Oakgrove School
Milton KeynesA-Levels -
Oakgrove School
Milton KeynesBachelor of Science - Health and Social Care
University of Lincoln
Lincoln 2021.10 - 2025.06
Skills
- Client relationship management
- Personal care assistance
- Google Doc & Microsoft Word
- Problem solving
- Team collaboration
- Attention to detail
- Time & Diary management
Certification
- Certificate in Healthcare Administration
- Certificate for Female Genital Mutilation: Recognising and Preventing FGM
- Certificate in Introduction to Safeguarding Children
- Certificate in Safeguarding Children in Education Level 1
- Certificate for Prevent Awareness course
- Certificate for Introduction to Behaviour Management
References
- Current Employer: Carrie Bates, 07703 255030, carriebates@rocketmail.com
- Previous Work: Emily Woods, 07564 700213, woodsemilylouise@gmail.com
Timeline
Personal Assistant
Penderals Trust
2023.03 - Current
Waitress/Barmaid
Butlins
2022.06 - 2022.12
Bachelor of Science - Health and Social Care
University of Lincoln
2021.10 - 2025.06
Crew member
McDonald's
2019.10 - 2022.06
Teaching assistant in special educational needs
Chiltern School
2018.06 - 2018.06
GCSEs -
Oakgrove School
A-Levels -
Oakgrove School