Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Beth Grice

Malton,North Yorkshire

Summary

I am currently employed as a Services Team Leader. Part time for a well established supermarket chain Morrison's. I am a friendly, outgoing, approachable person. with great interpersonal skills which allows me to enjoy building new relationships. One of the most enjoyable aspects of my current role is supporting both my colleagues and customers and building a friendly and professional relationships with both.

I am accustomed to working under pressure and adapting how I manage each shift as it's never the same. It shows my high levels of initiative working whether that's independently or part of a team. I am an effective communicator, as well as feeling confident communicating with all different individuals from different backgrounds. My position allows me to work with a calm demeanour and consideration for individuals as well as the consideration for confidentiality regarding other colleagues.

I am willing to undertake whatever training or formal qualifications which are needed to fulfil my career.

I have been complimented on how polite I am as well as how quickly I deal with any issues and how to fix the issues promptly. By both customers and Management. I believe my past experience has allowed me to grow into a compassionate, caring, respectful individual.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Team leader supervisor

Morrison's
Malton, North Yorkshire
2020.07 - Current

I first started Morrison's as an online packer, and worked a few months in that role before I applied to become an online team leader, this role allowed me to delegated tasks effectively, maximising productivity across the team, also streamlined processes for increased efficiency in operations management. it gave me experience to optimise resources and improve my allocation to ensure cost-effective operations management. It allowed me to coordinated meetings to facilitate communication amongst team members.

I have now moved onto the the checkout department as a Services Team Leader. This has allowed me to improve my customer skills. Its also improved customer satisfaction with proactive handling of complaints and queries. My current job isn't just about customers it's also about providing leadership and direction for employees, supervising activities to drive productivity and efficiency. You have to lead by example, to help maintain the team motivation and morale while also ensuring daily tasks are completed accurately and efficiently.

As a team leader it's also given me the experience in monitoring performance metrics, adjusting different tactics to get the optimal results. I have also had to maintain a clean, organised working areas to create a positive and productive environment with minimal risk. While also painting a strict adherence to the company guidelines and legal policies.

Education

GCSEs - Mathematics

Norton college
Norton, North Yorkshire

GCSEs - English Literature

Norton College
Norton, North Yorkshire

GCSEs - English Language

Norton College
Norton, North Yorkshire

GCSEs - Photography

Norton College
Norton, North Yorkshire

A-Levels - Business Studies

Norton College
Norton, North Yorkshire

A-Levels - Business Studies

Norton Sixth Form
Norton, North Yorkshire

A-Levels - Health and Social Care

Norton Sixth Form
Norton, North Yorkshire

Skills

  • Motivational influence
  • Time management expertise
  • Empathetic feedback delivery
  • Innovative thinking
  • Calm under pressure
  • Communication skills
  • Team building
  • Leadership
  • Empathic
  • Respectful

Affiliations

  • My Main interests involves any outdoor. I used to ride horses, dog walking, camping. And I love spending quality time with family.

Certification

I hold a full Uk driving license.

Have completed Pathways which is a management course Morrison's offer.

References

References available upon request.

Timeline

Team leader supervisor

Morrison's
2020.07 - Current

GCSEs - Mathematics

Norton college

GCSEs - English Literature

Norton College

GCSEs - English Language

Norton College

GCSEs - Photography

Norton College

A-Levels - Business Studies

Norton College

A-Levels - Business Studies

Norton Sixth Form

A-Levels - Health and Social Care

Norton Sixth Form
Beth Grice