Beth Cottrell
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Summary
I am a highly motivated, hardworking and committed individual who can work well in both a team and individually, in high pressure and busy environments with 1 years experience in the retail industry. I am keen to find a retail position where I can continue to develop and grow my skillset along side my studies.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Levi's
09.2022 - 11.2023
- Assisted customers on the shop floor by providing them with advice based on my wide and detailed knowledge of Levi's products and services
- Answered any questions or queries customers had in store and over the phone
- Assisted customers in fitting rooms ensuring that they were satisfied with their choice and if not providing solutions and alternatives
- Made sure the store remained clean, tidy and aesthetically pleasing to allow customers to find products easily
- Operated tills, handled cash and card payments, and processed returns.
Clinical Swabber and receptionist
DAM Health
09.2021 - 09.2022
- Carried out both PCR and Antigen tests in a quick and efficient manner whilst ensuring the test is carried out accurately and no contamination occurs
- Maintained the cleanliness of the clinic to ensure the health and safety of staff and clients
- Welcomed customers to reception and checked all the relevant documents necessary for their test
- Answered any queries a customer may have and provided a high level of customer service
- Made sure that antigen test results are prepared and sent on time to ensure a smooth process and prevent any unnecessary stress on the customer
- Received and processed transactions.
Lab Administration
DAM Health
11.2020 - 09.2021
- Prepared clients certificates carefully ensuring no mistakes were made, to provide a stress free experience for every customer
- Maintained organisation in the office to ensure all daily tasks were complete
- Worked alongside my co-workers and members of other teams to ensure a smooth process.
Education
A-Levels - Law, Geography And Environmental Science
Birkenhead Sixth Form College
04.2001 -
GCSE's -
Neston High School
04.2001 -
Skills
Excellent written and spoken communication skills
Teamwork and Collaboration
Customer Service
Cash Register Operation
Store Organization
Reliable and Responsible
Timeline
Retail Assistant
Levi's
09.2022 - 11.2023
Clinical Swabber and receptionist
DAM Health
09.2021 - 09.2022
Lab Administration
DAM Health
11.2020 - 09.2021
A-Levels - Law, Geography And Environmental Science
Birkenhead Sixth Form College
04.2001 -
GCSE's -
Neston High School
04.2001 -