Bervly Matojeni
Liverpool,Merseyside
Summary
Dependable professional with over five years of experience in high-pressure, people-oriented environments. Demonstrated expertise in effective communication, complex responsibility management, and maintaining composure under stress. Proficient in relationship building, record keeping, and handling confidential information. Offers a proactive, solutions-focused approach with a versatile skill set.
Overview
6
6
years of professional experience
Work History
Volunteer Administrator
HARTS Liverpool
Liverpool, Merseyside
04.2026 - Current
- Executed data entry tasks and maintained accurate digital and paper records to support organisational efficiency.
- Assisted in administrative operations by streamlining document filing, handling, and organisation for improved access.
- Facilitated communication among team members to optimise daily workflow and enhance collaboration.
- Maintain confidentiality and accuracy when managing sensitive information.
Complex Care Support Worker
Cavalry Healthcare
Liverpool, Merseyside
12.2024 - Current
- Maintained accurate records and documentation, ensuring compliance with standards to support effective care delivery
- Managed workload independently, prioritising tasks to meet deadlines and enhance service continuity
- Communicated with internal teams and external stakeholders professionally
- Monitored situations and identified issues, escalating concerns to ensure timely resolutions and safeguard client wellbeing
Front of House Team Member
Chopstix
Liverpool, Merseyside
08.2025 - 01.2026
- Delivered exceptional customer service in high-volume, fast-paced environment
- Handled customer enquiries and complaints, resolving issues to enhance customer satisfaction
- Processed cash and card payments accurately, ensuring smooth transaction flow
- Work collaboratively with team members to meet service targets
Healthcare Support Worker
Tezlom Healthcare
Southport, Sefton
05.2023 - 09.2024
- Coordinated schedules and workloads across multiple locations to ensure efficient service delivery
- Maintained accurate and confidential records, ensuring compliance with GDPR requirements
- Communicate effectively with clients, colleagues, and external contacts
- Adapted to rapid changes in work environments and responsibilities to support team objectives
Support Worker (Mental Health)
Nouvita Healthcare (Winnett Cottage)
Stevenage , Hertfordshire
05.2020 - 04.2022
- Provided rehabilitation to service users, fostering independence and community integration.
- Collaborated with teams to create support plans that enhanced service user well-being
- Support structured routines and daily task organisation
- Prepare detailed reports and maintain accurate documentation
Education
Access to HE Psychology (expected 2026)
Learning Curve Group
GCSEs - English
North Hertfordshire College
Functional Skills Maths L1
North Hertfordshire College
C&G Certificate: Business & Administration
North Hertfordshire College
Skills
- Data Entry & Record Management
- Report Writing & Documentation
- GDPR & Confidentiality
- Customer Service Excellence
- Complaint Handling & Resolution
- Professional Communication
- Time Management & Prioritisation
- Attention to Detail
- Fast-Paced Adaptability
- Problem Solving & Decision Making
- Team Collaboration
- Cash Handling & Payments
- Health and safety procedures
- Mental health awareness
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Volunteer Administrator
HARTS Liverpool
04.2026 - Current
Front of House Team Member
Chopstix
08.2025 - 01.2026
Complex Care Support Worker
Cavalry Healthcare
12.2024 - Current
Healthcare Support Worker
Tezlom Healthcare
05.2023 - 09.2024
Support Worker (Mental Health)
Nouvita Healthcare (Winnett Cottage)
05.2020 - 04.2022
Access to HE Psychology (expected 2026)
Learning Curve Group
GCSEs - English
North Hertfordshire College
Functional Skills Maths L1
North Hertfordshire College
C&G Certificate: Business & Administration
North Hertfordshire College
TRAINING AND CERTIFICATIONS
- Care Certificate
- First Aid
- CPI Training
- Safeguarding Adults & Children
- Medication Administration
- Moving & Handling
- Oliver McGowan Training Positive
- Behaviour Support GDPR Awareness