Bernice Serwaa Manu Amaniampong
Oldham
Summary
Dedicated professional with expertise in the use of commercial dishwashers and food storage systems. Demonstrates excellent attention to detail, outstanding communication skills, and a positive attitude towards work. Skilled in the knowledge of correct cleaning products, equipment, and best practices. Proven ability to multi-task and meet strict deadlines while taking pride in delivering high-quality results.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Kitchen Porter
Raddison Hotel
Manchester, Manchester
2025.02 - Current
- Worked under pressure during peak times without compromising on quality of work delivered.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Unloaded deliveries, stored items properly for easy accessibility.
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
- Achieved high levels of organisation with sorting and storing deliveries.
- Kept a safe working environment by following all health and safety regulations.
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
ROOM ATTENDANT/KITCHEN ASSISTANT
RADDISON PARK INN HOTEL
Manchester
2024.08 - 2026.03
- Cleaning and laying bed
- Cleaning washrooms and and communal area
- Used cleaning chemicals safely following department guidelines.
- Kept housekeeping carts, vacuums, and supplies in good working order.
- Ensured that the personal belongings of clients remained unharmed
- Performed deep cleaning and sanitising procedures as assigned.
- Communicated with clients and/or property managers to ensure jobs were completed in a satisfactory manner.
- Interacted with other housekeeping staff in a positive and effective manner, performing as a successful team.
- Helping the chef in preparing and serving foods
- Assisted staff members with cleaning and maintenance of kitchen per health and safety standards
- Regularly clean and sanitise eating utensils,counters and overall equipment.
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
- Identified maintenance issues swiftly; ensured prompt resolution through communication with the relevant department.
- Ensured high standards of hygiene by regularly sanitising all areas.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Completed smooth housekeeping with exceptional planning and quality assurance.
Cleaning Supervisor
AAFD CLEANING SERVICES LIMITED
2023.04 - 2023.09
- Cleaning offices, toilets, kitchens, meeting rooms, main entrance, function hall, corridors and other facilities to a high standard
- Ensuring the workplace is clean and tidy for the following working day
- Dusting, Damp Wiping, Washing and Polishing of office furniture
- Vacuuming floors and carpets
- Sweeping and mopping floors
- Keeping reception area clean and tidy
- Replenishing hand soap, bin bags, toilet paper and tissues.
- Cleaning windows and frames
- Clearing waste and litter in proper bins
- Recycling office equipment no longer needed
- General cleaning of all surfaces and areas
- Following health & safety guidelines when handling chemicals
- Reporting any issues to the Manager (when proper)
- Restocking items in vending machines
- Emptying bins (at least once every week)
- Cleaning the surrounding area of the premises free of litter and chewing gum.
- Executed end-of-tenancy cleanings, making properties ready for next occupants swiftly.
- Supervised team members, enhancing overall productivity and effectiveness.
- Conducted performance evaluations, fostering continuous improvement in cleaning services.
- Verified equipment functionality regularly, preventing downtime due to faulty appliances.
Retail Assistant
MELCOM GHANA
Melcom
2020.01 - 2023.01
- Assisted customers in selecting merchandise and provided helpful advice in order to increase sales.
- Processed payments quickly and accurately utilising the point-of-sale system
- Collaborated with colleagues to create visually appealing displays
- Maintained a clean and organised work environment
- Communicated effectively with customers and colleagues.
Education
Sunyani Technical University
2018.02 - 2022.02
Skills
- Knowledge of correct cleaning products, equipment, and best practices
- A positive attitude and taking pride in work
- The ability to multi-tasks and get work done according to strict deadlines
- Excellent attention to detail
- Outstanding communication skills
- Food storage systems
- Use of commercial dishwashers
Interests
Reading, Gym, Music
Affiliations
- Reading and Watching Movies
References
References available upon request.
Timeline
Kitchen Porter
Raddison Hotel
2025.02 - Current
ROOM ATTENDANT/KITCHEN ASSISTANT
RADDISON PARK INN HOTEL
2024.08 - 2026.03
Cleaning Supervisor
AAFD CLEANING SERVICES LIMITED
2023.04 - 2023.09
Retail Assistant
MELCOM GHANA
2020.01 - 2023.01
Sunyani Technical University
2018.02 - 2022.02