Summary
Overview
Work history
Education
Skills
CERTIFICATIONS & PROFESSIONAL DEVELOPMENTS
LICENSURE
PROFESSIONAL ACHIEVEMENT
INTERNSHIPS
Languages
Voluntary Experience & Community Engagement
Timeline
Generic

Bernice Edison Jayakumar

Nottingham,Nottinghamshire

Summary

A multidisciplinary Healthcare Professional specialising in population health improvement strategies and the integration of clinical data with community well-being. By leveraging a unique background in Bio-Medical Engineering and International Business, translate complex epidemiological data into evidence-based interventions and health policy. Dedicated to addressing health inequalities and enhancing mental health advocacy through a combination of technical precision, strategic stakeholder engagement, and a deep understanding of health behaviour change.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work history

Health and Wellbeing Community champion Volunteer

Nottingham City Council
Nottingham, Nottinghamshire
2025.10 - Current
  • Engaged with community members to disseminate health messages that enhance awareness and direct individuals to local health services.
  • Facilitated two-way dialogue on community concerns to ensure priorities are communicated to relevant services and organisations for effective change.

Macmillan Volunteer

Macmillan Cancer Support
Nottingham, Nottinghamshire
2025.07 - Current
  • Completed comprehensive training in cancer pathology and treatment modalities, alongside face-to-face coaching in active listening to support patients through complex emotional and medical journeys.
  • Trained in strict data protection protocols and professional boundary management, ensuring secure handling of sensitive patient information while maintaining high-level emotional objectivity.

Senior medical coder

United Healthcare | Optum (XLHealth)
Bengaluru , India
2022.12 - 2024.08
  • Optimised revenue and clinical accuracy through meticulous medical record audits, ensuring precise diagnostic and procedural coding to enhance revenue generation and minimise claim denials.
  • Led internal quality assurance audits and implemented training programmes for junior coders, achieving 100% adherence to privacy laws and international coding standards.

Senior Medical Coder

Bright Drive HCS Pvt Ltd
Bengaluru, India
2021.12 - 2022.12
  • Directed clinical data analysis and revenue integrity by evaluating complex radiology, histology, and genetic reports for Alliance ADX and 303 Diagnostic Laboratories, ensuring precise diagnostic coding for seamless transition to hospital invoicing.
  • Maintained collaborative compliance and resolution through expert use of XIFIN, AdvancedMD, and EMR-eCW platforms, utilising coding tools such as Find-A-Code and ICD-10 to resolve discrepancies and ensure 100% regulatory adherence.

Junior Medical Coder

Episource India Pvt, Ltd
Chennai, India
2018.06 - 2021.12
  • Optimised AI-driven clinical data analysis by participating in an NLP coding project as an auditor, where refined automated diagnostic suggestions were made via Ingenix to ensure 100% accuracy and data integrity across Datarap, eCW, and Salesforce platforms.
  • Demonstrated proficiency in EMR systems, including AHN, DataQ, and Acclaim, to effectively manage application charts and reports while upholding diagnostic and procedural accuracy.

Education

Master of Public Health - Public Health

University of Nottingham
Nottingham, United Kingdom
2024.09 - 2025.09

Master of Business Administration - International Business

Pondicherry University
Pondicherry, India
2019.01 - 2021.01

Bachelor of Engineering & Technology - Bio-Medical Engineering

Rajiv Gandhi college of Engineering and Technology
Pondicherry, India
2014.05 - 2018.05

Skills

  • Stakeholder Engagement: Effectively managed international client relations and served as primary liaison between organisation and external authorities
  • Leadership & Mentorship: Directed task coordination and spearheaded junior analyst training, including overseeing operations during senior management absence
  • Strategic Problem Solving: Resolved complex data discrepancies under high-pressure deadlines to enhance departmental productivity and workflow efficiency
  • Collaborative Management: Promoted cross-functional teamwork to ensure 100% accuracy in task execution and maintained high standards of data integrity

CERTIFICATIONS & PROFESSIONAL DEVELOPMENTS

  • RSPH Certificate: Mental Health at Workplace (1 CPD Credit) – Focused on triggers and wellness strategies | Jan 2026.
  • RSPH Course on Loneliness and Relationships impact on Mental Health.
  • RSPH course on Looking After your Self-ie.
  • Completed Peace Collective’s “Having Difficult Conversations” training session in their capacity as a Nottingham Health & Wellbeing Community Champion from Nottingham City Council.
  • Attended Part 2 session of the SFGH training series for Policy Making.
  • Attended Conference on the Future of Public Health, July 2025.
  • Multidisciplinary Health System Workshop – School of Medicine, January 2025
  • Hands-on Training in Biomedical Applications – Harvey Biomedical, June 2017
  • Multi-Medical Equipment Training Program – Bio-Medical India, December 2017
  • NPTEL Certification – Introduction to Psychology
  • Presented papers at various Biomedical Conferences
  • Participated in a national conference on Intellectual Property Rights

LICENSURE

  • Certified Professional Coder (CPC-A) and Certified Risk Adjustment coder (CRC) from the American Academy of professional coders (AAPC) (Member ID: 01749327)
  • Member of The Institute of Health Promotion and Education (IHPE) (ID: SM2942)
  • Member of the Royal Society of Public Health (RSPH) (ID: 138862)

PROFESSIONAL ACHIEVEMENT

Awarded with the Long-Term Service award from my employer (Episource India Pvt.Ltd)

INTERNSHIPS

Biomedical Intern | Mahatma Gandhi Medical College & Research Institute

  • Evaluated hospital-wide EHR and electronic database systems within Operating Theatres and Laboratories.
  • Gained hands-on expertise in data accuracy, workflow efficiency, and clinical documentation within a high-pressure environment.

Store Manager Intern | Lenz ‘N’ Framez, India

  • Directed daily retail operations, inventory control, and staff coordination.
  • Enhanced leadership and problem-solving skills by resolving complex client issues and streamlining service efficiency.

Languages

English
Fluent
Tamil
Fluent
Hindi
Beginner
Malayalam
Beginner
French
Beginner

Voluntary Experience & Community Engagement

  • Fundraising Committee Member | Nottingham Breast Cancer Research (John Lewis Event): Contributed to a high-profile fundraiser by engaging with the local community and stakeholders to secure donations and raise awareness for breast cancer research and patient services.
  • Family Initiative Volunteer | Jubilant Charitable Educational Trust: Provided compassionate emotional support to families affected by cancer. Assisted in coordinating events aimed at improving care access and providing essential resources for children in medical need.
  • Community Support Member | 'The Chosen One' (Private Family Philanthropy): Active participant in a private family-led initiative dedicated to providing financial aid and emergency resources to individuals facing acute medical crises and severe daily hardship.

Timeline

Health and Wellbeing Community champion Volunteer

Nottingham City Council
2025.10 - Current

Macmillan Volunteer

Macmillan Cancer Support
2025.07 - Current

Master of Public Health - Public Health

University of Nottingham
2024.09 - 2025.09

Senior medical coder

United Healthcare | Optum (XLHealth)
2022.12 - 2024.08

Senior Medical Coder

Bright Drive HCS Pvt Ltd
2021.12 - 2022.12

Master of Business Administration - International Business

Pondicherry University
2019.01 - 2021.01

Junior Medical Coder

Episource India Pvt, Ltd
2018.06 - 2021.12

Bachelor of Engineering & Technology - Bio-Medical Engineering

Rajiv Gandhi college of Engineering and Technology
2014.05 - 2018.05
Bernice Edison Jayakumar