Benjamin Wright
Altrincham,Cheshire
Summary
I'm Benjamin Wright, a dedicated professional with experience as a
Sales Advisor at Virgin Media O2 so I understand and excel in environments that require targets to be hit, as well as making sure a customer leaves with more value added to their experience. I hold a 2:1 degree in Concept Art & Design from Teesside University. I'm skilled in customer service, IT (Microsoft Office, Adobe), and teamwork, with first aid and health & safety knowledge. My interests include sports, tech, digital art, and music. I've also earned the Duke of York Award and served as Honorary Lead Concept Artist.
Overview
1
1
Certification
10
10
years of professional experience
Work history
Sales Advisor
Virgin Media O2
Altrincham
2024.12 - Current
- I provide professional and friendly customer service, helping customers find the right contracts, insurance and additional services to suit their needs and budget. I feel though my best strengths were in identifying customer requirements, explaining products and pricing clearly, negotiating and recommending the best available deals, and confidently guiding customers through the sales process. I've always made sure that every customer I have sat with are happy and not just the service I have provided, but also that they have left with something they are happy with. I have a history of hitting my targets as well as going above and beyond to offer additional products and services that I feel would benefit the customer and add value to their visit.
Sales Assistant
WHSmith
Altrincham
2022.01 - 2024.11
- During my time at WHSmiths, I handled till operations, processed
transactions, and managed cash handling with precision. I ensured
accurate stock management, restocking shelves, conducting
inventory checks, and organizing products. I consistently provided
excellent customer service, assisting with inquiries and resolving
issues. My problem-solving skills allowed me to manage challenging
situations efficiently, ensuring smooth operations. These
experiences helped me develop strong multitasking and customer
service skills.
Receptionist
Manchester Univeristy
Manchester
2017.01 - 2017.03
- As a receptionist at Manchester University, I was responsible for
data collection, maintaining accurate records, and organizing files. I
ensured efficient administrative support, while managing inquiries
and assisting visitors.
Education
Bachelor of Arts - Digital Art/Concept Design
Teesside University
Middlesbrough /2018 - /2021
BTEC - Interactive Media
UTC Media City
Manchester /2016 - /2018
GCSEs -
Ashton on Mersey High School
Sale, Trafford /2012 - /2016
Skills
- GSV Targeting
- Stock Counting
- Money Handling
- Customer Service
- Communications
- Microsoft Word/Excel
- CAD/3D Design
- Photoshop
Affiliations
- Basketball, Football, Tattooing, Computer Building, 3D printing, Digital Art, Music
Certification
Full Driver's License
Timeline
Sales Advisor
Virgin Media O2
2024.12 - Current
Sales Assistant
WHSmith
2022.01 - 2024.11
Receptionist
Manchester Univeristy
2017.01 - 2017.03
GCSEs -
Ashton on Mersey High School
/2012 - /2016
BTEC - Interactive Media
UTC Media City
/2016 - /2018
Bachelor of Arts - Digital Art/Concept Design
Teesside University
/2018 - /2021