Ifeoluwa Molokwu
Business Development Management
Summary
Accomplished Development Manager with an innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influence and communication strengths.
Overview
12
12
years of professional experience
1
1
Language
Work History
Client Sales Advisor
Sky
Stockport, Greater Manchester
01.2023 - Current
- Listened to customer details and offered matching solutions to meet a wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide the best possible service for all customer needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and delivered engaging sales presentations to convey product benefits.
- Responded to inbound telephone requests for information about company offerings.
Chief Operating Officer
Partner Mobile
Lagos, Nigeria
04.2019 - 10.2022
- Aligned organizational objectives with the company mission to increase business growth and integrate work strategies.
- Refined organizational structure to consolidate, streamline, and delineate necessary functions.
- Led operational oversight and budgetary supervision for 14 locations.
- Developed quarterly business plans to evaluate cost projections.
- Led operational oversight and budgetary supervision for all 14 locations.
- Oversaw day-to-day operations to keep the organization running smoothly while meeting business goals.
- evaluated the product or service by analyzing and interpreting data and metrics.
- Developed and implemented recommendations for service improvement.
- Communicated business performance, forecasts, and strategies to investors and shareholders.
- Managed financial, operational, and human resources to optimize business performance.
- Analyzed industry trends and tracked competitor activities to inform decision-making.
- Established and maintained strong relationships with customers, vendors, and strategic partners.
- Collaborated with legal, accounting, and other professional teams to review and maintain compliance with regulations.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Created succession plans to provide continuity of operations during leadership transitions.
- formed and executed strategic initiatives to improve product offerings.
- Monitored key business risks and established risk management procedures.
- founded a performance- and merit-based evaluation system to assess staff performance.
- Maintained P&L and assumed corporate fiscal responsibility.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Managed crisis response to minimize potential negative impacts on the company.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
Consumer Marketing Manager
Partner Mobile
Lagos
05.2016 - 04.2019
- developed product pricing strategies and trade marketing investments to support growth.
- Created trade marketing strategies to communicate strategies to the 20-member team.
- Developed strategies to improve and maximize trade investment ROI by completing promotional analysis and validating against expected results.
- Measured marketing program effectiveness via regular monitoring of KPIs.
- Helped develop opportunities for seasonal programs and marketing programs to achieve retail needs and maximize sell-through.
- continuously maintained and improved the company's reputation and positive image in the markets served.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- devised a content strategy to effectively engage target audiences.
- led a team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Analyzed and reported on KPIs to validate and demonstrate the success of marketing campaigns.
- Optimized email campaigns to increase open and click-through rates.
- Conducted market research to identify new opportunities and target markets.
- Wrote and distributed press releases to increase brand visibility.
- Created and managed social media campaigns to increase brand engagement.
- Improved website visibility through the development and implementation of SEO strategies.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- oversaw the preparation of marketing copy, images, videos, emails, and other collateral.
- Collaborated with the merchandising team on creating differentiated in-store experiences through unique merchandising and collateral opportunities.
- Balanced profit, volume, and share objectives to deliver long-term growth.
Account Manager
Brand Footprint Communication
Lagos
07.2014 - 04.2016
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Reviewed and mitigated discrepancies to increase sales, reduce costs, and streamline processes.
- Identified key entry points to enhance market penetration and maximize returns.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- generated an advertising brochure for vendor use.
- Educated clients on new products or services to increase customer engagement with the brand.
- Oversaw new business development to generate sales leads, negotiate client pricing, and forecast revenue.
- Set clear sales goals to identify activities and behaviors to advance the sales process and close deals.
- Developed and implemented strategies to increase client retention.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas.
- Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- presented a professional image consistent with the company's brand values.
- promoted the conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Attended monthly sales meetings and quarterly sales trainings.
- Kept detailed records of daily activities through an online customer database.
- Developed, maintained, and utilized a diverse client base.
- Maintained current knowledge of evolving changes in the marketplace.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Contributed to event marketing, sales, and brand promotion.
- Negotiated prices, terms of sales, and service agreements
- Foster lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed and maintained strong working relationships with professionals within the assigned territory.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Marketing and Relationship Executive
Sovereign Trust Insurance Plc
Lagos, Nigeria
01.2012 - 06.2014
- Developed, updated, and maintained a database of existing and potential customers of the company's designed Software.
- Investigated and resolved customer complaints to foster satisfaction.
- Created, modified, and executed business plans to maximize client satisfaction.
- Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact.
- Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support, and awareness.
- Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics, and developing and optimizing informative content.
- Worked with the corporate and Brand Communication departments to facilitate communication and deliver personalized solutions to customers.
- Participated in industry events and trade shows to promote products and services.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Monitored customer feedback and generated reports to identify areas for improvement.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Developed customer surveys to measure customer satisfaction and identify areas for improvement.
- Developed loyalty programs to reward and maintain customer retention.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
Education
Master of Science - Business Analytics
Manchester Metropolitan University
Macnchester, United Kingdom 10.2022 - 2023.09
Master of Business Administration - Marketing
Obafemi Awolowo University
Ile-Ife, Nigeria 06.2013 - 20151
Bachelor of Arts - Mass Communication - Public Relations
Olabisi Onabanjo University
Ago-Iwoye, Nigeria 03.2006 - 2010.08
Skills
B to B sales
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Client Sales Advisor
Sky
01.2023 - Current
Master of Science - Business Analytics
Manchester Metropolitan University
10.2022 - 2023.09
Chief Operating Officer
Partner Mobile
04.2019 - 10.2022
Consumer Marketing Manager
Partner Mobile
05.2016 - 04.2019
Account Manager
Brand Footprint Communication
07.2014 - 04.2016
Master of Business Administration - Marketing
Obafemi Awolowo University
06.2013 - 20151
Marketing and Relationship Executive
Sovereign Trust Insurance Plc
01.2012 - 06.2014
Bachelor of Arts - Mass Communication - Public Relations
Olabisi Onabanjo University
03.2006 - 2010.08
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