Ifeoluwa Molokwu
Business Development Management
Summary
Accomplished Development Manager with an innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influence and communication strengths.
Overview
12
12
years of professional experience
1
1
Language
Work History
Client Sales Advisor
Sky
Stockport, Greater Manchester
01.2023 - Current
- Listened to customer details and offered matching solutions to meet a wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide the best possible service for all customer needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and delivered engaging sales presentations to convey product benefits.
- Responded to inbound telephone requests for information about company offerings.
Chief Operating Officer
Partner Mobile
Lagos, Nigeria
04.2019 - 10.2022
- Aligned organizational objectives with the company mission to increase business growth and integrate work strategies.
- Refined organizational structure to consolidate, streamline, and delineate necessary functions.
- Led operational oversight and budgetary supervision for 14 locations.
- Developed quarterly business plans to evaluate cost projections.
- Led operational oversight and budgetary supervision for all 14 locations.
- Oversaw day-to-day operations to keep the organization running smoothly while meeting business goals.
- evaluated the product or service by analyzing and interpreting data and metrics.
- Developed and implemented recommendations for service improvement.
- Communicated business performance, forecasts, and strategies to investors and shareholders.
- Managed financial, operational, and human resources to optimize business performance.
- Analyzed industry trends and tracked competitor activities to inform decision-making.
- Established and maintained strong relationships with customers, vendors, and strategic partners.
- Collaborated with legal, accounting, and other professional teams to review and maintain compliance with regulations.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Created succession plans to provide continuity of operations during leadership transitions.
- formed and executed strategic initiatives to improve product offerings.
- Monitored key business risks and established risk management procedures.
- founded a performance- and merit-based evaluation system to assess staff performance.
- Maintained P&L and assumed corporate fiscal responsibility.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Managed crisis response to minimize potential negative impacts on the company.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
Consumer Marketing Manager
Partner Mobile
Lagos
05.2016 - 04.2019
- developed product pricing strategies and trade marketing investments to support growth.
- Created trade marketing strategies to communicate strategies to the 20-member team.
- Developed strategies to improve and maximize trade investment ROI by completing promotional analysis and validating against expected results.
- Measured marketing program effectiveness via regular monitoring of KPIs.
- Helped develop opportunities for seasonal programs and marketing programs to achieve retail needs and maximize sell-through.
- continuously maintained and improved the company's reputation and positive image in the markets served.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- devised a content strategy to effectively engage target audiences.
- led a team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Analyzed and reported on KPIs to validate and demonstrate the success of marketing campaigns.
- Optimized email campaigns to increase open and click-through rates.
- Conducted market research to identify new opportunities and target markets.
- Wrote and distributed press releases to increase brand visibility.
- Created and managed social media campaigns to increase brand engagement.
- Improved website visibility through the development and implementation of SEO strategies.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- oversaw the preparation of marketing copy, images, videos, emails, and other collateral.
- Collaborated with the merchandising team on creating differentiated in-store experiences through unique merchandising and collateral opportunities.
- Balanced profit, volume, and share objectives to deliver long-term growth.
Account Manager
Brand Footprint Communication
Lagos
07.2014 - 04.2016
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Reviewed and mitigated discrepancies to increase sales, reduce costs, and streamline processes.
- Identified key entry points to enhance market penetration and maximize returns.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- generated an advertising brochure for vendor use.
- Educated clients on new products or services to increase customer engagement with the brand.
- Oversaw new business development to generate sales leads, negotiate client pricing, and forecast revenue.
- Set clear sales goals to identify activities and behaviors to advance the sales process and close deals.
- Developed and implemented strategies to increase client retention.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas.
- Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- presented a professional image consistent with the company's brand values.
- promoted the conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Attended monthly sales meetings and quarterly sales trainings.
- Kept detailed records of daily activities through an online customer database.
- Developed, maintained, and utilized a diverse client base.
- Maintained current knowledge of evolving changes in the marketplace.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Contributed to event marketing, sales, and brand promotion.
- Negotiated prices, terms of sales, and service agreements
- Foster lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed and maintained strong working relationships with professionals within the assigned territory.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Marketing and Relationship Executive
Sovereign Trust Insurance Plc
Lagos, Nigeria
01.2012 - 06.2014
- Developed, updated, and maintained a database of existing and potential customers of the company's designed Software.
- Investigated and resolved customer complaints to foster satisfaction.
- Created, modified, and executed business plans to maximize client satisfaction.
- Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact.
- Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support, and awareness.
- Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics, and developing and optimizing informative content.
- Worked with the corporate and Brand Communication departments to facilitate communication and deliver personalized solutions to customers.
- Participated in industry events and trade shows to promote products and services.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Monitored customer feedback and generated reports to identify areas for improvement.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Developed customer surveys to measure customer satisfaction and identify areas for improvement.
- Developed loyalty programs to reward and maintain customer retention.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
Education
Master of Science - Business Analytics
Manchester Metropolitan University
Macnchester, United Kingdom 10.2022 - 09.2023
Master of Business Administration - Marketing
Obafemi Awolowo University
Ile-Ife, Nigeria 06.2013 - 20151
Bachelor of Arts - Mass Communication - Public Relations
Olabisi Onabanjo University
Ago-Iwoye, Nigeria 03.2006 - 08.2010
Skills
B to B sales
Sales Proposals
Potential client identification
Presales Strategy Design
Sales generation
Sales trend analysis
Business process mapping
Data analysis
Predictive modeling
Strategic planning
Operations management
Microsoft Office Suite
Pivot tables
Competitive analysis
Data Mapping
Marketing research
Search Engine Optimization
Project Management
Product development
Portfolio Asset Management System
Vendor management
Performance metrics
Relationship building and rapport
Forecasting ability
Key decision making
Database Management
Campaign development
Goals and performance
Research
Business development and planning
Verbal and written communication
Prospect targeting
Order management
Supply chain distribution
Management information systems
P&L Management
Natural leader
Staff Management
Cross-functional communications
Budgeting
Quality control
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Client Sales Advisor
Sky
01.2023 - Current
Master of Science - Business Analytics
Manchester Metropolitan University
10.2022 - 09.2023
Chief Operating Officer
Partner Mobile
04.2019 - 10.2022
Consumer Marketing Manager
Partner Mobile
05.2016 - 04.2019
Account Manager
Brand Footprint Communication
07.2014 - 04.2016
Master of Business Administration - Marketing
Obafemi Awolowo University
06.2013 - 20151
Marketing and Relationship Executive
Sovereign Trust Insurance Plc
01.2012 - 06.2014
Bachelor of Arts - Mass Communication - Public Relations
Olabisi Onabanjo University
03.2006 - 08.2010