Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Benjamin Roberts

Chesterfield,Derbyshire

Summary

Punctual Delivery Driver possessing current full licence and clean driving record. Safety-conscious and proactive in inspecting and maintaining vehicles. Focused on ensuring accurate delivery records, being aware upon arrival of what deliveries are due to each location and completing driver log and vehicle performance forms. Prior to this, I was previously employed as a Supervisor, and still carry out that role when needed.



Overview

21
21
years of professional experience
6
6
years of post-secondary education

Work history

Home delivery driver

SPAR
Chesterfield, Derbyshire
03.2021 - Current
  • Demonstrated outstanding customer service while completing up to 20 deliveries daily.
  • Supported in-store operations by picking and packing orders and loading and unloading shipments.
  • Inspected van at shift start, performing planned maintenance to ensure stable operations.
  • Greeted and interacted with customers to deliver personalised experience.
  • Adhered to UK Highway Code and safety regulations on roads.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
  • Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
  • Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
  • Safely loaded and unloaded packages with zero material damage.
  • Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
  • Drove company vehicles safely and legally across during deliveries, maintaining brand reputation.

Supervisor

SPAR
Chesterfield, Derbyshire
09.2008 - Current
  • Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
  • Dealt with customer complaints and rectified product and service issues.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Acted as point of contact and motivation for employees.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Identified and addressed process inefficiencies to drive higher output.
  • Supervised activities of workers and enforced safety regulations.
  • Trained new hires.

Aquatics Department Manager

Mill Garden Centre
Chesterfield, Derbyshire
09.2007 - 09.2008
  • Set daily priorities and communicated targets, motivating teams to achieve them.
  • Delegated tasks and reacted to changing workloads to maintain efficient operations.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Rotated merchandise and displays to feature new products and promotions.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Recruited and trained department staff to boost employees productivity.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Evaluated sales trends and identified growth areas to increase profits.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.

Aquatics and Pet Sales Assistant

Matlock Garden Centre
Tansley, Derbyshire
06.2003 - 09.2007
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting compatible livestock, merchandise, finding accessories and completing purchases.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Worked energetically to maintain efficient operations during peak trading hours.

Education

AS levels -

Highfields School
Matlock
09.1998 - 08.2004

Skills

  • Customer service
  • Working well alone or as a team
  • Loading and unloading
  • Picking and packing
  • Route planning and optimisation
  • GPS navigation
  • Van maintenance
  • Courteous and polite demeanour
  • Multi-drop deliveries
  • Full UK driving licence
  • Map reading and navigation skills
  • Excellent sense of direction
  • Load securing methods
  • Mileage log maintenance
  • Vehicle inspections
  • Local routes understanding
  • Vehicle fuelling
  • Responsible driver
  • Punctual and reliable
  • Vehicle loading and unloading
  • Manual transmission driving
  • Local area knowledge

Affiliations

  • Fish Keeping
  • Motorcycles
  • Miniature Painting

Accomplishments

I was made head of the home delivery service where I currently work, which involved making sure services were kept up to date, vehicle repairs were logged and the appropriate people notified, and all driver logs were completed.

References

References available upon request.

Timeline

Home delivery driver

SPAR
03.2021 - Current

Supervisor

SPAR
09.2008 - Current

Aquatics Department Manager

Mill Garden Centre
09.2007 - 09.2008

Aquatics and Pet Sales Assistant

Matlock Garden Centre
06.2003 - 09.2007

AS levels -

Highfields School
09.1998 - 08.2004

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Benjamin Roberts