Benjamin Milton
Summary
High-energy hospitality supervisor eager to contribute industry training to support seamless operations and consistent satisfaction. Skilled in leading teams in high-pressure environments. Delegates tasks and manages priorities with superior organisational skills and attention to detail.
Overview
30
30
years of professional experience
5
5
years of post-secondary education
Work history
Bar and Restaurant Supervisor
Millers Bar and Restaurant
Sleaford
2022.09 - Current
- Lead team to deliver outstanding hospitality operations.
- Optimise customer experience by implementing exemplary service standards.
- Deliverer in-depth training to customer-facing staff, promoting strong service performance.
- Dealing with customer complaints, ensuring resolution of any conflict.
Reflexologist
Self Employed
Malta
2009.10 - 2022.08
- Owned and ran the leading reflexology clinic in Malta
Bookseller
Waterstones
2008.08 - 2009.10
- Ran a section of the shop which included ordering and stock control
- Helped with store merchandising.
Manager
Threshers
Eastbourne
2002.07 - 2008.08
- Staff recruitment and training
- Stock ordering and merchandising
- Providing excellent customer service
- Regional wine trainer.
Bar and Restaurant Supervisor
Balls Brothers Wine Ltd
London
1995.09 - 2002.07
- In charge of training new staff and running the bar and restaurant to the highest standards.
- Interviewed, hired and trained staff on best practices, maintaining highly efficient service teams.
- Interacted positively with customers, effectively promoting restaurant .
Care Support Worker
SENSE
London
1994.08 - 1995.09
- Daily care and support for disabled residents.
Education
St Peter's School
1986.09 - 1991.07
Skills
- Staff supervision
- Training
- Conflict resolution
- High service standards
Custom
In my spare time I enjoy music and the performing arts. I like to get involved in amateur dramatics when I can. I am also involved in various musical projects.
Timeline
Bar and Restaurant Supervisor
Millers Bar and Restaurant
2022.09 - Current
Reflexologist
Self Employed
2009.10 - 2022.08
Bookseller
Waterstones
2008.08 - 2009.10
Manager
Threshers
2002.07 - 2008.08
Bar and Restaurant Supervisor
Balls Brothers Wine Ltd
1995.09 - 2002.07
Care Support Worker
SENSE
1994.08 - 1995.09
St Peter's School
1986.09 - 1991.07