Benjamin Milton
Summary
High-energy hospitality supervisor eager to contribute industry training to support seamless operations and consistent satisfaction. Skilled in leading teams in high-pressure environments. Delegates tasks and manages priorities with superior organisational skills and attention to detail.
Overview
30
30
years of professional experience
5
5
years of post-secondary education
Work History
Bar and Restaurant Supervisor
Millers Bar and Restaurant
Sleaford
09.2022 - Current
- Lead team to deliver outstanding hospitality operations.
- Optimise customer experience by implementing exemplary service standards.
- Deliverer in-depth training to customer-facing staff, promoting strong service performance.
- Dealing with customer complaints, ensuring resolution of any conflict.
Reflexologist
Self Employed
Malta
10.2009 - 08.2022
- Owned and ran the leading reflexology clinic in Malta
Bookseller
Waterstones
08.2008 - 10.2009
- Ran a section of the shop which included ordering and stock control
- Helped with store merchandising.
Manager
Threshers
Eastbourne
07.2002 - 08.2008
- Staff recruitment and training
- Stock ordering and merchandising
- Providing excellent customer service
- Regional wine trainer.
Bar and Restaurant Supervisor
Balls Brothers Wine Ltd
London
09.1995 - 07.2002
- In charge of training new staff and running the bar and restaurant to the highest standards.
- Interviewed, hired and trained staff on best practices, maintaining highly efficient service teams.
- Interacted positively with customers, effectively promoting restaurant .
Care Support Worker
SENSE
London
08.1994 - 09.1995
- Daily care and support for disabled residents.
Education
St Peter's School
09.1986 - 07.1991
Skills
- Staff supervision
- Training
- Conflict resolution
- High service standards
Custom
In my spare time I enjoy music and the performing arts. I like to get involved in amateur dramatics when I can. I am also involved in various musical projects.
Timeline
Bar and Restaurant Supervisor
Millers Bar and Restaurant
09.2022 - Current
Reflexologist
Self Employed
10.2009 - 08.2022
Bookseller
Waterstones
08.2008 - 10.2009
Manager
Threshers
07.2002 - 08.2008
Bar and Restaurant Supervisor
Balls Brothers Wine Ltd
09.1995 - 07.2002
Care Support Worker
SENSE
08.1994 - 09.1995
St Peter's School
09.1986 - 07.1991
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