- I love football, motorbikes and ufc
- I also enjoy spending time with friends and family
- Massive on animals and pets i can’t get enough of them
Benjamin Mills
Treharris ,Wales
Summary
Customer-focused professional demonstrating strengths in technical troubleshooting and client relationship management. Resolves customer issues efficiently, ensuring positive experiences and fostering brand loyalty. Adapts quickly to new challenges, providing exceptional support in fast-paced environments.
Enthusiastic individual with varied experience in customer-facing roles. Demonstrates strong interpersonal skills and adaptability, engaging effectively with diverse audiences. Eager to contribute positively and support team objectives in future opportunities.
Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History
EE tech guide
EE
Merthyr Tydfil , Wales
02.2026 - Current
- Performed diagnostics and troubleshooting to evaluate equipment performance and increase reliability.
- Helped frustrated customers frequently with ease and fixed their technical issues
Test purchaser
Newport council
Newport, Wales
01.2022 - 01.2025
- I worked for the council going into local shops with the aim to get served for fags, alcohol and vapes
- Very fun and interesting line of work that also improved my customer service because of how many people I talked to in a day
Education
GCSEs -
Afon taf
Merthyr Tydfil , Wales 09.2019 - 06.2024
Skills
- Customer service
- Brand advocacy
- Patient
- Easy going
- Friendly
- Fast learner
- Common sense
- Confident
- Can deal with frustrated\upset customers
- Fit and active
- Technical troubleshooting
- Network troubleshooting
- Client relationship management
- Adaptive problem solving
Interests
Timeline
EE tech guide
EE
02.2026 - Current
Test purchaser
Newport council
01.2022 - 01.2025
GCSEs -
Afon taf
09.2019 - 06.2024