Benjamin McIver
Chippenham,Wiltshire
Summary
Driven and goal-focused professional with proven track record in leadership and team collaboration. Demonstrates strong communication and organisational skills, along with strategic mindset. Ready to bring innovative solutions and foster growth.
Overview
4
4
years of professional experience
Work history
Twilight Manager
Asda
Wheatley, Oxfordshire
2025.11 - Current
- Enforced safety regulations to reduce workplace accidents.
- Fostered a positive work environment with regular team-building activities.
- Developed accurate sales forecasts for improved strategic planning.
- Replenished the shop floor out of hours to deliver a suitable shop that satisfies customers.
- Analysed reports to deliver KPI’s
- Handled investigations/ disciplinary hearings as well as general performance management.
- Delivered plans for space changes up to eight weeks in advance.
- Coached Team Leaders and colleagues to result in a well informed efficient team.
- Maintained suitable warehouse and shop floor standards.
Grocery Team Leader
Asda
Swindon, Wiltshire
2024.09 - 2025.11
Non-Food Team Leader
Asda
Swindon, Wiltshire
2023.04 - 2024.09
- Improved customer satisfaction through close collaboration with the team.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Increased team cohesion by implementing regular feedback sessions.
- Encouraged open communication, fostering a positive work culture.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Led project coordination, resulting in timely delivery.
- Managed Modular moves and day to day operations.
- Produced Rotas for the department and ensured sufficient cover for the department.
Digital marketing apprentice
Total Guide To LTD
Royal Wootton Bassett, Wiltshire
2023.06 - 2023.11
- Created compelling blog posts, attracting new site visitors.
- Increased brand visibility by developing and implementing strategic social media campaigns.
- Streamlined online advertising efforts, creating a more unified brand image.
- Collaborated on web design projects for optimal user experience.
- Designed visually appealing graphics, boosting website traffic.
- Developed an efficient content calendar leading to a well-organised posting schedule.
Store assistant
Asda
Swindon, Wiltshire
2022.08 - 2023.04
- Enhanced customer service by responding promptly to queries.
- Arranged displays attractively, driving impulse purchases.
- Provided product information to facilitate informed purchasing decisions.
- Directed customers towards desired merchandise successfully reducing search time.
- Landed Modular’s and space changes within the store
- Analysed Inventory counts and amended to keep the shelves full and well maintained.
- Dragged down delivery and split it down into departments for faster replenishment from colleagues.
- Maintained store cleanliness for an appealing shopping environment.
Education
GCSEs - Combined Science, Business, History, Geography, Photography, Mathematics, English Lit/Language
Royal Wootton Bassett Academy
Royal Wootton Bassett, Wiltshire 09/2018 - 07/2020
A-Levels - Travel and Tourism, Business, Photgraphy
Royal Wooten Bassett Academy
Royal Wootton Bassett, Wiltshire 09/2021 - 06/2022
Skills
- Ethical conduct
- Customer relationship management systems
- Microsoft office suite proficiency
- Inspiring motivation
- Performance metrics evaluation
- Knowledge of regulatory standards
- Effective delegating
- Influential communication
- Leadership in diverse environments
- Brand Promotion
- Budget planning
- Customer relationship management
- Crisis handling
- KPI tracking
- Profit and Loss Analysis
- Staff recruitment
- Sales strategy development
- Mentoring and coaching
- Time efficiency
- Safety consciousness
References
References available upon request.
Timeline
Twilight Manager
Asda
2025.11 - Current
Grocery Team Leader
Asda
2024.09 - 2025.11
Digital marketing apprentice
Total Guide To LTD
2023.06 - 2023.11
Non-Food Team Leader
Asda
2023.04 - 2024.09
Store assistant
Asda
2022.08 - 2023.04
GCSEs - Combined Science, Business, History, Geography, Photography, Mathematics, English Lit/Language
Royal Wootton Bassett Academy
09/2018 - 07/2020
A-Levels - Travel and Tourism, Business, Photgraphy
Royal Wooten Bassett Academy
09/2021 - 06/2022