Benjamin Hopkins
Family
Norwich,Norfolk
12
years of professional experience
3
years of post-secondary education
1
Language
Experienced professional demonstrating strengths in teamwork, organisation and reliable time keeping. Adapts to changing demands through calm problem-solving, practical support and a willingness to help where needed. Committed to bringing clear communication, care and consistency to future roles.
Work history
Replenishment assistant
2 Years 8 Months- Coordinated stock replenishment activities for optimal efficiency in the workplace.
- Maximised sales opportunities by ensuring reliable availability of books and dvd stock on shop floor.
- Unpacked and processed deliveries quickly to maximise available goods.
- Organised merchandise with attention to detail and accuracy.
- Placed misplaced stock on appropriate shelves to maintain order.
- Collaborated with team members, fostering good working relationships.
- Responded promptly to customers' enquiries, enhancing their shopping experience.
- Maintained cleanliness of work area, promoting a healthy environment.
Family carer
6 Years 9 Months- Provided emotional support to loved one during difficult times, promoting mental health wellbeing.
- Listened actively to family member's needs and concerns to identify and address specific requirements.
- Assisted family member with mobility issues, enhancing their independence.
- Managed high-pressure scenarios with composure, providing support to family members in distress. calmly, maintained efficiency under pressure, and provided reassurance to family members while coordinating necessary assistance.
- Managed household chores while caring for family members, ensuring a clean and comfortable living environment through tasks such as making beds, watering the garden, taking out bins, and weekly shopping.
Football referee assistant
11 Years 1 Month- Exhibited strong conflict resolution skills whilst dealing with disputes on field.
- Collaborated with referees to optimise ground coverage and support accurate decision-making during matches.
- Ensured smooth game operations through thorough preparation, including ball pumping and goal position checks.
- Enhanced game experience by promoting an inclusive match environment free from discrimination and unsporting behaviour.
- Maintained high level of physical fitness for optimal performance on the pitch.
- Collected and organised performance metrics for evaluation to generate comprehensive reports.
Skills
Shop floor replenishment
Stock management
Customer service and care
Organised and reliable
Punctuality and time keeping
General cleaning
Retail environment familiarity
Empathy skills
Education
GCSEs
Languages
English
Native
Affiliations
- Walking
- Football
- Gaming
Timeline
Replenishment assistant
St Elizabeth East Coast Hospice
2024.01 - CurrentRead More
Family carer
Family
2019.12 - CurrentRead More
Football referee assistant
Soccer Sixes
2014.11 - 2025.12Read More
Kirkley High School
GCSEs
2006.09 - 2009.07Read More