Benjamin Hooper
Hoddesdon,Hertfordshire
Summary
Motivated and safety-conscious graduate with practical site experience supporting construction operations and working alongside project teams. MSc Project Management graduate (Distinction) with strong organisational, communication and problem-solving skills. Reliable, proactive and eager to continue developing within operational or project-based environments while contributing to safe and efficient project delivery.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Site Operative
CarmelCrest/ Bishop Stortford
2025.09 - 2026.03
- Supported site operations and workflow coordination alongside project management teams
- Gained working knowledge of RAMS, method statements, toolbox talks, and site safety documentation
- Assisted with daily site logistics, material handling, and supplier coordination to maintain project flow
- Observed project planning and sequencing across multiple subcontractor disciplines on active construction projects
- Developed practical understanding of construction site roles, communication channels, and compliance expectations
Customer Service Assistant
Asda
Nottingham
2024.11 - 2025.07
- Provided friendly, efficient service to ensure positive customer experience.
- Kept shelves stocked, clean, and aligned with promotions.
- Operated tills accurately and processed various payment types.
- Assisted with stock rotation and inventory checks.
- Worked with teams to meet targets and maintain store standards.
Cover Supervisor
Step Teachers, Hoddesdon
Hoddesdon
2023.12 - 2024.07
- Led classes in the absence of the regular teacher, ensuring a supportive and productive learning environment for students.
- Built positive relationships with students, staff, and parents, contributing to a collaborative school community.
- My subject knowledge and expertise applied to support student learning and engagement across various subjects and age groups.
- Assisted with classroom management and administrative tasks, honing organizational and leadership skills.
Customer Assistant
Morrison, Hoddesdon
Hoddesdon
2023.08 - 2024.01
- Provide friendly, helpful, and efficient service to customers, assisting with inquiries and resolving issues promptly.
- Ensure shelves are well-stocked and displays are neatly arranged, including rotating stock and managing inventory levels.
- Operate the cash register, handle transactions accurately, and manage cash, credit, and debit card payments.
- Maintain cleanliness and organization throughout the store, including tidying up aisles, cleaning spills, and ensuring a pleasant shopping environment.
Education
MSc Project Management -
Nottingham Trent
Nottingham 2024.09 - 2025.08
BA (Hons) Business Management - Finance & Accounting
Nottingham Trent
Nottingham 2020.09 - 2023.07
Pearson BTEC Level 3 Extended Certificate -
The John Warner School
Hoddesdon 2018.09 - 2020.07
Skills
- Excellent written communication
- Teamwork and collaboration
- Effective leadership
- Customer service skills
- Documentation organisation
- Minute taking
- Health and safety competence
- Microsoft Word, Excel and Project
Accomplishments
- Global Masters Challenge
- Lean Six Sigma Yellow Belt
- Diversity & Inclusion Training
- Introduction To AI
- Time Management Foundations
- Excel Essential Training
- Team Work Foundations
- Managing Projects Through MS Teams
- Improving Organisational Skills
- Working With Difficult People
- Microsoft Office
- Microsoft Word (expert)
References
References available upon request.
Timeline
Site Operative
CarmelCrest/ Bishop Stortford
2025.09 - 2026.03
Customer Service Assistant
Asda
2024.11 - 2025.07
MSc Project Management -
Nottingham Trent
2024.09 - 2025.08
Cover Supervisor
Step Teachers, Hoddesdon
2023.12 - 2024.07
Customer Assistant
Morrison, Hoddesdon
2023.08 - 2024.01
BA (Hons) Business Management - Finance & Accounting
Nottingham Trent
2020.09 - 2023.07
Pearson BTEC Level 3 Extended Certificate -
The John Warner School
2018.09 - 2020.07