
Friendly and enthusiastic waitress adept at operating in fast-paced environments with demanding objectives for sales, service, and quality. Skilled at adapting to changing menus and policies, as well as handling customer issues with confidence and professionalism. An analytical problem-solver with strong time management skills, able to prepare effectively for service and maintain efficiency through side work.
Experienced in hospitality with a strong focus on customer service, specialising in creating a welcoming environment that enhances the overall dining experience. Known for excellent interpersonal skills, multitasking abilities, and quick problem-solving, ensuring smooth operations and high levels of customer satisfaction.
Alongside hospitality experience, I have gained valuable skills through work experience in childcare settings, including pre-school and primary school environments. This has strengthened my patience, communication, and ability to support individuals with different needs. I am confident working in team settings, maintaining a safe and positive environment, and adapting to dynamic situations—skills which complement my role in hospitality and enhance my ability to provide attentive and friendly service.
Satisfaction to maintain a clean work environment . This was to keep a high level of team morale and customer satisfaction. To do this I had to work as part of a team. On top of this I also had the role of washing customers hair while the technicians prepared for the service .
Maintained clean organised workspace to facilitate efficiency , maintained work areas in a clean and neat fashion for maximum productivity , executed tasks with precision and attention to detail in fast paced environment and maintained clean, safe working environments in line with site regulations eliminating risks and accidents while carrying out activities in line with work schedule .
During my week of work experience in a Reception and Year 2 class at a primary school, I developed valuable skills in communication, organisation, and teamwork. I supported the teacher with daily classroom activities, helping to set up lessons and prepare learning materials. I worked closely with pupils, assisting them with tasks such as reading, writing, and basic maths, while encouraging positive behaviour and engagement.
In the Reception class, I helped supervise play-based learning activities, supporting children’s early development and social skills. In Year 2, I assisted with more structured lessons, providing one-to-one support to pupils who needed extra help and ensuring they stayed focused on their work.
Throughout the week, I also helped manage classroom routines, such as tidying up, organising resources, and supporting transitions between activities. This experience improved my confidence when working with young children and gave me a better understanding of the role of a teacher and the importance of patience, adaptability, and clear communication.
As part of my role at this restaurant, I would serve food and drink alongside my team to coordinate large groups and parties.
Handled cash transactions accurately, ensured balanced till at end of shift.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Managed table settings for enhanced dining experience.
Maintained clean and organised dining area for customer comfort.
Executed food and drink orders accurately to improve customer satisfaction rates.
Enhanced guest satisfaction through attentive and prompt service
Similar to my role at La Casa however I took on extra responsibility as a hostess this allowed me to gain additional public speaking and front of house skills.
Ensured smooth restaurant operation by effectively managing reservations system.
Maintained clean and organised dining area for customer comfort.
Managed table settings for enhanced dining experience.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Maintained excellent level of service in busy and demanding restaurant environment.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Arranged tables and set up linens and silverware in preparation for guests.
Checked in with customers during meals to check orders were received correctly and met guests' expectations.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Executed food and drink orders accurately to improve customer satisfaction rates.
Improved customer satisfaction by providing efficient and friendly service.
I am currently completing work experience at a pre-school, where I support the daily care and development of young children. My role involves assisting staff with setting up activities, supervising play, and helping to create a safe, positive, and engaging environment. I regularly interact with children through play-based learning, encouraging their social, communication, and early learning skills.
I help with tasks such as reading stories, supporting creative activities, and assisting children with basic routines like tidying up and transitioning between activities. This experience has helped me develop strong communication skills, patience, and the ability to adapt to different situations while working as part of a team.
Working in a pre-school has increased my confidence when working with young children and given me a better understanding of early years education and the importance of supporting children’s individual needs and development.
Effective communicator
Customer service expertise
Relationship building
Commitment to tasks
Completed Yorkshire Three Peaks
Attended Brownies and Guides gaining leadership badges