Bella Sieunarine

• Individualised Lesson Delivery: Designed and delivered structured, one-on-one lessons tailored to distinct learning styles.
• Exam Preparation & Strategy: Mentored 4 students in target subject areas, implementing specialized time-management and test-taking strategies aligned with the current UK curriculum.
• Curriculum Adaptation: Adapted complex subject concepts into accessible, engaging digital and physical learning resources, enabling students from diverse academic backgrounds to achieve personalized milestones.
• Progress Tracking & Communication: Conducted continuous academic assessments to monitor student development, providing detailed progress reports to families and agency leadership, fostering high levels of satisfaction.
• Professional Development: Collaborated with senior leadership, integrating feedback and pedagogical best practices to enhance teaching methodologies and strengthen student rapport.

· Delivered friendly, efficient customer service, enhancing customer satisfaction in a busy café environment.

· Took customer orders and processed cash and card payments accurately, ensuring seamless transaction experiences.

· Prepare hot and cold drinks using commercial coffee machines and serve food to customers.

· Maintain high standards of food hygiene, cleanliness and organisation.

· Collaborated with colleagues to maintain smooth day-to-day operations during peak periods, contributing to overall team efficiency.

• Target-Driven Teamwork: Partnered with bar team members to streamline high-volume drink preparation and presentation during peak reception hours, successfully reducing average guest wait times while adhering to strict premium brand standards.
• Cross-Functional Collaboration: Coordinated seamlessly with a front-of-house team of 15+ and the kitchen brigade during high-profile, VIP banquets, ensuring precise timing for synchronized multi-course food and beverage service to over 200 guests.
• Proactive problem solving: Collaborated with event managers and floor supervisors to swiftly address live seating and dietary adjustments, ensuring seamless guest experiences under tight time constraints.
• Adaptability & communication: Utilised discreet radios and verbal cues to facilitate effective communication with back-of-house and clearing teams, enhancing tray clearance efficiency and preserving immaculate event spaces.
• Supported events at prestigious venues including The Natural History Museum and The Royal Albert Hall, delivering exceptional service that upheld the venues' high standards.

• Analyzed complex university data and student surveys to co-author comprehensive reports, delivering actionable insights to senior leadership that improved [insert metric, e.g., student engagement by X%].
• Presented data-driven recommendations to university executives, advocating for the student body and contributing to implementation of [insert specific initiative or change].
• Collaborated with a 100-student advisory cohort to provide strategic feedback on university initiatives, influencing policies on [insert topic, e.g., student wellbeing / campus diversity].
• Facilitated focus groups and workshops with diverse stakeholders to ensure student perspectives shaped the design of [insert project, e.g., new digital learning platforms].
• Developed strong cross-functional communication skills by collaborating with university staff and students from various academic disciplines to solve pressing campus challenges.