Becky Haygarth
Tunbridge Wells,Kent
Summary
I am a dynamic and creative customer service specialist with 20+ years experience in Event organising, fundraising and Team Management. I am often commended for my social, affable nature and ability to maintain composure in fast-paced environments. I have exceptional multitasking competency, team leadership and schedule management and am highly proficient at driving successful projects and initiatives.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Manager/ Games Host
Clue Cracker Escape Games Ltd
Tunbridge Wells, Kent
2018.06 - 2026.07
- Ensured seamless daytime operations over 2 venues by managing, scheduling and proactively addressing challenges and unexpected obstacles
- Provided thorough staff training to maintain excellent levels of customer service and game play
- Managed customer bookings through an online booking system
- Created regular social media content and assisted in marketing initiatives
- Created monthly rota for team of 15+
- Successfully organised and led regular team-building and engagement initiatives
Events coordinator
Self Employed
UK
2013.01 - Current
- Managed multiple tasks concurrently under tight deadlines without compromising on quality or customer service
- Sourced suitable entertainment options
- Established strong relationships with suppliers to secure cost-effective deals.
- Coordinated logistics, leading to seamless flow of events.
- Organised comprehensive event schedules for maximum efficiency.
- Generated publicity for the events through effective use of social media platforms.
Education
Bachelor of Arts - Acting and Performance
Mountview Academy of Dramatic Arts
London 2004.09 - 2007.06
A-Levels - Media Studies, Art, Drama, English Literature
Hurtwood House
Woking, Surrey 2003.09 - 2005.06
Skills
- Creativity and visioning
- Fundraising techniques
- Event designing
- Multitasking competency
- Team Leadership
- Schedule management
- Budget management
Affiliations
- Escape Rooms, Board Games, Crocheting, Face Painting, Theatre trips, Networking with other creatives
Certification
I hold a personal licence, am fully DBS checked and currently have two valid First Aid qualifications.
Timeline
Manager/ Games Host
Clue Cracker Escape Games Ltd
2018.06 - 2026.07
Events coordinator
Self Employed
2013.01 - Current
Bachelor of Arts - Acting and Performance
Mountview Academy of Dramatic Arts
2004.09 - 2007.06
A-Levels - Media Studies, Art, Drama, English Literature
Hurtwood House
2003.09 - 2005.06