Beatrice Jovaisaite
Bournemouth
Summary
Dedicated graduate student with passion for psychology and supporting mental health and well-being. Demonstrated ability to build trust-based relationships and implement strategies that promote resilience. Committed to delivering high standard of care and support in various settings.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work History
Teaching assistant in special educational needs
Axcis Education
Bournemouth
10.2024 - Current
- Built trust-based relationships with pupils, including those who are looked-after, with ASD, ADHD and behavioral challenges, improving trust and reducing incidents of challenging behavior.
- Provided one-to-one and group support, helping students meet their academic targets, actively monitoring progress and collaborating with teachers and parents.
- Supported pupils' emotional well-being by implementing strategies that strengthened resilience, self-regulation and social skills, leading to better peer-relationships and improved coping mechanisms.
- Remained composed, empathetic and solution-focused in demanding situations, whilst implementing behavioral management and de-escalation techniques.
Customer Service Coordinator
EF Language School
Bournemouth
05.2023 - 09.2023
- Delivered impactful weekly intake presentations, ensuring majority of new students successfully integrated into the school environment.
- Achieved high levels of student satisfaction by resolving each inquiry and complaint efficiently, maintaining an excellent NPS score.
- Reduced time spent on administrative duties using efficient and well-organized methods.
- Led emergency response initiatives, ensuring efficient response and student safety.
- Provided ongoing student support, resulting in consistent increase in positive student feedback regarding their adjustment and well-being.
VIP Hostess
Truth Nightclub
Bournemouth
08.2019 - 03.2020
- Exceeded sales targets through up-selling and personalized customer recommendations.
- Successfully managed high-pressure situations with intoxicated customers, maintaining a safe and enjoyable environment.
- Demonstrated excellent observational skills, leading to increase in customer satisfaction by anticipating and fulfilling customer needs.
Food and Beverage Waitress
Cotea
Bournemouth
06.2015 - 03.2020
- Increased daily sales through up-selling and maintaining high standards of customer service.
- Developed and maintained strong customer relationships, resulting in significant increase in regular customers and securing a spot among the top 5 best cafes in Bournemouth on Tripadvisor.
- Ensured compliance with sanitation regulations, earning the establishment high marks in health and safety audits.
Shop Sales Advisor
Warren James
Bournemouth
07.2017 - 01.2018
- Consistently exceeded personal sales goals through deep understanding of customer needs and product expertise.
- Played a key role in optimizing stock presentation and organization, contributing to improvements in stock turnover.
- Enhanced customer retention by following up with clients and resolving inquiries.
Education
BSc (Hons) - Psychology
Lithuanian University of Health Sciences
Kaunas, Lithuania 09.2020 - 06.2024
A Levels - Psychology, Biology, Geography
Twynham School
Bournemouth 09.2017 - 07.2020
GCSE -
Avonbourne College
Bournemouth 09.2014 - 08.2017
Skills
- Strong Communication and Interpersonal Skills
- Patience, Empathy and Resilience
- Highly Responsible
- Critical thinking and Problem Solving
- Adaptability and Fast Learning
Internships
Assistant Psychologist, Kaunas Prison, Lithuania, 02/2024-03/2024
Contributed to psychological assessments, case evaluations and treatment plans through deep discussions and observing consultations.
Assistant Psychologist, Herojus Gimnazium, Lithuania, 10/2023-11/2023
Observed and successfully conducted consultations and activities with students, including those with Autism Spectrum Disorder, fostering relationships and improving student engagement.
Extra-curricular Activities
Heart Meditation Facilitator Course, Heart of Living Yoga, 01/2025-06/2025.
- A holistic approach to mindfulness offering a comprehensive training of meditation, combining practical skills and evidence-based knowledge from fields of Neuropsychology, Biology and Spirituality.
- Emphasis on radical self-care through daily practices, learning breath and relaxation techniques and sharing meditation practices with others.
Volunteer, HBSC Study Conference, Kaunas, Lithuania, 06/01/23.
Played a pivotal role in the smooth execution of the conference by efficiently managing guest relations and activity coordination.
Research Study Volunteer, HBSC Research, Kaunas, Lithuania, 2022.
Facilitated the successful collection of data across multiple schools.
Timeline
Teaching assistant in special educational needs
Axcis Education
10.2024 - Current
Customer Service Coordinator
EF Language School
05.2023 - 09.2023
BSc (Hons) - Psychology
Lithuanian University of Health Sciences
09.2020 - 06.2024
VIP Hostess
Truth Nightclub
08.2019 - 03.2020
A Levels - Psychology, Biology, Geography
Twynham School
09.2017 - 07.2020
Shop Sales Advisor
Warren James
07.2017 - 01.2018
Food and Beverage Waitress
Cotea
06.2015 - 03.2020
GCSE -
Avonbourne College
09.2014 - 08.2017
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