Baylay Hay
Glasgow
Summary
Dedicated professional with a strong foundation in communication, patience in service, and reliability. Proven expertise in activity planning and team building, ensuring effective collaboration and successful project outcomes. Committed to leveraging skills to foster a productive and positive work environment while pursuing opportunities for career growth.
Overview
8
8
years of post-secondary education
3
3
years of professional experience
Work history
Silver service waiteress
Top Class Catering
Glasgow, Glasgow City
06.2023 - Current
- Demonstrated exceptional silver service skills, maintaining first class dining experience.
- Liaised effectively between kitchen staff and diners for seamless service.
- Offered detailed menu descriptions, enhancing customer's meal choices.
- Managed large party catering events, ensuring all guests were satisfied.
- Upheld cleanliness and hygiene standards, ensuring a safe environment.
Volunteer youth worker
Achieve More Scotland
Glasgow, Glasgow City
08.2023 - 04.2026
- Ensured child protection regulations were adhered to at all times during youth club operations.
- Established a safe, inclusive environment, promoting diversity and respect.
- Provided emotional support to aid in the mental well-being of children.
- Facilitated engaging activities for improved interpersonal skills amongst youth.
- Developed creative workshops with an objective of stimulating imagination and creativity.
- Organised sporting events, fostering healthy competition and physical fitness.
Education
level 1 - Fitness
David Noble Training Academy
Glasgow 03.2026 - 05.2026
level 1 - Plumbing apprenticeship
Glasgow Clyde College
Glasgow 09.2025 - 01.2026
level 1 - Sports and Fitness
Glasgow Clyde College
Glasgow 08.2024 - 06.2026
SQA - Wider Achievement
Rangers Charity Foundation
Glasgow, Glasgow City 04.2023 - 05.2025
School
Bannerman High School
Glasgow, Glasgow City 08.2021 - 06.2025
Skills
- Customer service
- Activity Planning
- Team Building
- communication
- reliable
Affiliations
- listening to music and keeping fit
Accomplishments
SQA Programme of Wider Achievement
First Aid for Mental Health SCQF Level 5
Employability Award SCQF Level 4
First Aid
Enhanced Vocational inclusion Programme
EVIP Headteachers award
EVIP Certificate of Merit
Wellbeing Award SCQF Level 4
Steps To Work Award SCQF Level 4
Timeline
level 1 - Fitness
David Noble Training Academy
03.2026 - 05.2026
level 1 - Plumbing apprenticeship
Glasgow Clyde College
09.2025 - 01.2026
level 1 - Sports and Fitness
Glasgow Clyde College
08.2024 - 06.2026
Volunteer youth worker
Achieve More Scotland
08.2023 - 04.2026
Silver service waiteress
Top Class Catering
06.2023 - Current
SQA - Wider Achievement
Rangers Charity Foundation
04.2023 - 05.2025
School
Bannerman High School
08.2021 - 06.2025