BASHIRAT ADEYEMI
Summary
Compassionate support worker with a strong background in assisting individuals with mental health challenges. Utilises effective communication and active listening to provide crisis support and ensure safeguarding. Recognised for reliability and professionalism while fostering a team-oriented environment. Committed to maintaining health and safety standards and delivering exceptional care.
Overview
1
1
Certification
1
1
year of post-secondary education
15
15
years of professional experience
Work history
Sales Assistant
Babs Enterprises Ltd
2020.10 - Current
- Offered personalised shopping advice to enhance customer experiences.
- Assisted customers with product selection for optimal satisfaction.
- Boosted product sales by offering selection guidance to customers.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Recorded and updated customer database for accurate information management.
- Maintained accurate records to track cash handling activities.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Demonstrated products effectively leading to increased sales conversions.
Domestic Assistant (Part-Time, Weekends)
Serco
2018.01 - 2019.09
- Maintained clean, hygienic environments in residential and communal areas, ensuring health and safety of residents.
- Adhered to COSHH and infection control procedures, safeguarding high-risk touchpoints.
- Demonstrated reliability and commitment in executing tasks in sensitive settings. while working independently in sensitive settings.
- Engaged children in educational activities and games, promoting intellectual development.
- Ensured occupants' comfort through careful attention to detail in cleaning and tidying rooms.
- Managed household chores whilst maintaining high standards of cleanliness.
- Provided laundry services to ensure fresh, clean clothing for clients.
Support Worker (Home-Visiting)
Home-Start
Gillingham
2015.01 - 2015.12
- Delivered weekly emotional and practical support to families navigating postnatal depression, domestic abuse, loneliness, and parenting stress, enhancing their coping strategies.
- Fostered trusting relationships with vulnerable parents, offering companionship and guidance that significantly improved their wellbeing and resilience.
- Actively listened to client concerns thus creating a comforting environment.
- Facilitated access to community resources for new mothers and individuals with mental health difficulties, empowering them to regain confidence and independence.
- Tracked client progress regularly and adjusted support plans in line with individual needs until independence was achieved.
- Maintained confidentiality and followed safeguarding procedures while working independently in clients’ homes.
Caseworker
CICA
2012.01 - 2014.01
- deal with accessing claims in the first instance
- Collaborated with multi-agency teams to secure tailored support and compensation for vulnerable individuals.
- Enhanced internal procedures with efficient casework management techniques.
- Ensured decisions were made promptly and in the best interest of vulnerable individuals.
- Assessed claims from victims of abuse and trauma, gathering sensitive information to ensure accuracy and support.
- Maintained detailed records of all casework activities to ensure regulatory compliance.
- Devised tailored support programmes to meet personal needs and maximise service user benefit.
- Ensured adherence to data protection laws whilst managing sensitive information.
Education
NCFE level 2 - Certificate in awareness of Mental Health problems
Stoke on trent college-distance learning
2024.01 - 2024.08
Skills
- Time management & organisation
- Sales strategy
- Product knowledge
- Customer service
- Persuasive communication
- Time management & organisation
- Reliability & professionalism
- Flexible & team-oriented approach
- Health & safety awareness
- Working with vulnerable adults and families
- Flexible & team-oriented approach
Certification
- NCFE Level 2 Certificate in Equality and Diversity
- Covered equality in the workplace, community, and society
- NCFE Certificate in Awareness of Mental Health Problems
- Covered depression, anxiety, bipolar disorder, schizophrenia, eating disorders, and perinatal mental health
ADDITIONAL STRENGTHS
- Trustworthy and discreet with sensitive information
- Patient, calm, and empathetic under pressure
- Physically able to carry out duties in home and community settings
- Strong commitment to dignity, respect, and inclusion
- Flexible and responsive to changing needs
Timeline
NCFE level 2 - Certificate in awareness of Mental Health problems
Stoke on trent college-distance learning
2024.01 - 2024.08
Sales Assistant
Babs Enterprises Ltd
2020.10 - Current
Domestic Assistant (Part-Time, Weekends)
Serco
2018.01 - 2019.09
Support Worker (Home-Visiting)
Home-Start
2015.01 - 2015.12
Caseworker
CICA
2012.01 - 2014.01