Adel Driouch
Summary
An adaptable and results-driven professional with over five years of experience in consultancy and customer service, supported by strong IT literacy and digital communication skills. Proven in problem-solving, clear communication, and delivering client-focused solutions, with strong time management and collaboration skills in fast-paced environments.
Overview
12
12
years of professional experience
Work history
Sales assistant
iStyle
Dubai
2024.04 - 2025.04
- Delivered personalised, empathetic customer experiences by actively listening to needs and recommending the most relevant Apple products and services.
- Demonstrated curiosity and adaptability by quickly mastering new Apple products, features, and updates, and explaining them clearly to customers of all technical levels.
- Built meaningful, trust-based relationships with customers to encourage loyalty, repeat visits, and positive brand experiences.
- Collaborated with team members to support smooth store operations, including timely stock replenishment and maintaining a well-presented sales floor.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Delivery Driver
Deliveroo
London
2017.01 - 2023.11
- Consistently met delivery time targets while maintaining high customer satisfaction ratings
- Planned efficient routes using GPS and navigation tools
- Followed safety procedures and maintained vehicle standards
- Demonstrated reliability, independence, and time management in a fast-paced environment
Sales Assistant
Debenhams
London
2014.01 - 2017.01
Restaurant Waiter
Khabe Indian Cuisine
London
2013.01 - 2014.01
Education
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Skills
- IT literacy & digital communication
- Problem-solving & analytical thinking
- Customer service & teamwork
- Fast learner with strong adaptability
- Time management & organisation
- Clear written and verbal communication
- Innovative approach
- Web analytics tools mastery
- Arabic Speaking
Additional Training
- Introductory Conflict Resolution & Mediation Course – Marylebone Bangladesh Society (2008)
- Community Cohesion Project: Working with Young People Today for Tomorrow’s Community
Affiliations
- Fitness
- Coding
- Gaming
- Marketing
- Technology Interests
Timeline
Sales assistant
iStyle
2024.04 - 2025.04
Delivery Driver
Deliveroo
2017.01 - 2023.11
Sales Assistant
Debenhams
2014.01 - 2017.01
Restaurant Waiter
Khabe Indian Cuisine
2013.01 - 2014.01
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