Baoer Zeng
Sheffield
Summary
As a skilled content creator, I am proficient in MS Office and Adobe tools, with additional expertise in video editing using CapCut and designing banners, posters, and print products with Canva. I also have customer service experience, responding promptly to client or buyer inquiries and providing satisfactory solutions. Additionally, I manage various social media platforms, ensuring effective content creation and engagement.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Content creator
Super Twinkle Media UK LTD
Sheffield
05.2024 - Current
- Produced high quality, impactful content to strict deadlines, consistently meeting brand standards.
- Managed social media accounts, creating and scheduling posts to maintain active online presence.
- Created visually appealing graphics and designs for online and offline promotional materials.
- Generated ideas for new content to increase site libraries.
TIKTOK Account Assistant
self-employed
Sheffield
01.2024 - 05.2024
- Organised and task oriented
- Trend aware
- Excellent at using TIKTOK and other social platforms with constant knowledge of what's trending
- Use Capcut etc. to make short videos
- Willing to learn more new knowledge
TIKTOK Editor
Karamay Daily Newspaper
XinJiang
05.2022 - 09.2022
- Reported to the Editor-In-Chief about news articles for print, daily staff happenings and the creation of the company newsletter.
- Planned for coverage of large events by assigning reporters and photographers.
Customer service officer
LongJi Property Ltd
XinJiang, Karamay
11.2021 - 02.2022
- Responded to and summarised customer complaints and feedback.
- Recorded and processed customer data accurately.
- Provided professional and helpful support to new and existing clients.
- Professionally represented sellers in complex negotiations with prospective buyers.
- Answered phone calls and emails from potential and existing customers.
- Collated detailed property information and organized photo shoots.
Education
Master of Arts - Japanese Studies
SOAS University of London
London 09.2022 - 12.2023
Bachelor of Arts - International Relations
University of Leeds
Leeds 09.2018 - 09.2021
Foundation Degree in Arts - Social Studies
Lancaster International Study Centre
Lancaster 01.2018 - 08.2018
Skills
- Short Video filming and editing (capcut)
- Managing media account
- Graph Design (Adobe/Canva)
- Assigning articles
- Communications
Languages
English
Fluent
Chinese (Mandarin)
Native
Japanese
Intermediate
Chinese (Cantonese)
Elementary
Certification
Bloomberg - Client Service Job
Fidelity Investments - Customer Service Job
Timeline
Content creator
Super Twinkle Media UK LTD
05.2024 - Current
TIKTOK Account Assistant
self-employed
01.2024 - 05.2024
Master of Arts - Japanese Studies
SOAS University of London
09.2022 - 12.2023
TIKTOK Editor
Karamay Daily Newspaper
05.2022 - 09.2022
Customer service officer
LongJi Property Ltd
11.2021 - 02.2022
Bachelor of Arts - International Relations
University of Leeds
09.2018 - 09.2021
Foundation Degree in Arts - Social Studies
Lancaster International Study Centre
01.2018 - 08.2018
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