Bandana Bhandari
Birmingham,West midlands
Summary
A friendly and reliable hospitality professional with hands-on experience in waitressing, Front-of-house service, and reception duties. Skilled in welcoming guests, taking orders, managing bookings, handling payments, and delivering fast attentive service in busy environments. Known for strong communication skills, calm problem-solving, and maintaining a clean, organised workspace. Confident working with diverse customers, supporting team operations, and creating a positive, professional first impression.
Overview
1
1
year of professional experience
Work history
Receptionist
MIYAKO
Birmingham , West Midlands
2025.03 - Current
- Assisted with administrative tasks, improving overall functionality of the office.
- Completed data entry tasks whilst adhering to strict deadlines.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Maintained accurate logs of visitor entries for security purposes.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
Waiter assistant
Wash House
Birmingham, West Midlands
2025.02 - 2025.05
- Followed all hygiene regulations diligently; maintained safe working conditions at all times.
- Enhanced dining experience for customers through attentive care and knowledge of menu items.
- Collaborated well with other team members, Maintaining an efficient teamwork dynamic.
- Maintained clean environment with regular cleaning and sanitising tasks.
- Facilitated positive dining atmosphere with friendly, personable interactions.
Education
UNDER GRADUATE - AVIATION AND AIRPORT MANAGEMENT
University College Birmingham
Birmingham 02/2025 -
Skills
- Organisational efficiency
- Positive outlook
- Billing experience
- Telephone operation
- Email correspondence
- Front desk security protocols
- Ordering office supplies
- Reception area maintenance
- Keyboard typing speed
- Customer Service
- Calm under pressure
- Well-presented
Affiliations
- Building new experiences
- Exploring all the working field of hospitality
- Too the communicating behaviours of different diverse group of people
Languages
English
Upper intermediate
Hindi
Advanced
Dutch
Beginner
Urdu
Intermediate
Timeline
Receptionist
MIYAKO
2025.03 - Current
Waiter assistant
Wash House
2025.02 - 2025.05
UNDER GRADUATE - AVIATION AND AIRPORT MANAGEMENT
University College Birmingham
02/2025 -