Balaguru Udayappan
Worthing,West Sussex
Summary
CompTIA A+ certified with proficient troubleshooting and network configuration skills. working towards Network+ and Security+ certification possesses strong problem solving and customer facing skills gained from 8 years Experience as a Civil Engineer and Cashier. Long-term goal is to become a Cyber-security Analyst, whilst currently seeking an opportunity in IT to kickstart my career.
Overview
8
8
years of professional experience
Work history
Assistant manager
Mgs27 LIMITED
Worthing, West Sussex
10.2021 - Current
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Assisted customers with enquiries to enhance their shopping experience.
- Monitored kept up-to-date with store promotions to provide accurate information to customers.
Site engineer
Shapoorji Pallonji Pvt.Ltd
Bangalore, India
04.2018 - 07.2019
- Ensured site safety by implementing rigorous health and safety protocols.
- Managed project timelines for timely completion of tasks.
- Improved efficiency with regular site inspections and maintenance.
- Coordinated construction activities to ensure alignment with project plans.
Site engineer
Space n' Design
Chennai, India
01.2017 - 01.2018
- Collaborated effectively with design teams refining plans as per ground realities.
- Used advanced surveying technology, ensuring precise measurements and alignments.
- Assisted in budget preparation, controlling cost overruns effectively.
- Managed project timelines for timely completion of tasks.
Education
Certified Ethical Hacker V13 - Cyber security
Learning people
Brighton, Brighton and Hove 12.2024 -
CompTIA Security+701 - Cyber security
Learning People
Brighton, Brighton and Hove 05.2024 - 11.2024
CompTIA Network+701 - Cyber security
Learning People
Brighton, Brighton and Hove 10.2023 - 03.2024
CompTIA A+ - Cyber security
Learning People
Brighton, Brighton and Hove 06.2023 - 09.2023
Bachelor of Engineering - Civil Engineering
Anna University
Chennai,Tamilnadu 06.2012 - 04.2016
Skills
-Finished recently SELT(GESE) A2 English test at Trinity college with Distinction
-Proficient understanding of Vulnerability management, Table-top exercise, Penetration test, Hardening network infrastructure
-Quick learning capacity and set my Goals with my most impressive subjects
-Handling critical situations in customer services with smooth and Efficient manner
Timeline
Certified Ethical Hacker V13 - Cyber security
Learning people
12.2024 -
CompTIA Security+701 - Cyber security
Learning People
05.2024 - 11.2024
CompTIA Network+701 - Cyber security
Learning People
10.2023 - 03.2024
CompTIA A+ - Cyber security
Learning People
06.2023 - 09.2023
Assistant manager
Mgs27 LIMITED
10.2021 - Current
Site engineer
Shapoorji Pallonji Pvt.Ltd
04.2018 - 07.2019
Site engineer
Space n' Design
01.2017 - 01.2018
Bachelor of Engineering - Civil Engineering
Anna University
06.2012 - 04.2016
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