Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Bailey Trathen

Bailey Trathen

Erith

Summary

Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Barclays Investment Bank
03.2024 - 03.2024
  • Job Shadowing
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Assisted customers with varying questions using product knowledge and service expertise.

Retail sales assistant

Eric Ross Jewellers
07.2022 - 08.2022
  • Carried out back-of-house maintenance.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

Insurance broker/ Work experience

Arthur J Gallagher
07.2022 - 07.2022

Education

A-Levels - Business Law Economics

Blackfen 6th form
Sidcup, Kent

GCSEs - 8 Grade 6-4

Hurstmere School
Sidcup, Kent
07.2022

Skills

  • Confident communicator
  • Self-motivated
  • Outgoing and enthusiastic
  • Superb time management
  • Customer service

Timeline

Customer Service Representative

Barclays Investment Bank
03.2024 - 03.2024

Retail sales assistant

Eric Ross Jewellers
07.2022 - 08.2022

Insurance broker/ Work experience

Arthur J Gallagher
07.2022 - 07.2022

A-Levels - Business Law Economics

Blackfen 6th form

GCSEs - 8 Grade 6-4

Hurstmere School

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Bailey Trathen