Aysha Sumiya Mohamed Niaz

Colchester,United Kingdom

Summary

Dependable professional with strong customer service and communication skills. Experienced in cash handling, billing systems, stock replenishment, and maintaining hygiene standards. Skilled in seating arrangements and restaurant terminology, with the ability to perform efficient tray service. Physically fit for long hours and repetitive tasks, demonstrating resilience and a commitment to team success.

Work history

Retail Assistant (Customer Service & Sales)

Reliance Retail

TIRUCHIRAPPALLI, India

Rotated stock periodically, reducing instances of expired or outdated inventory.
Processed online orders accurately and promptly for improved e-commerce service delivery .
Supported team members for improved operational efficiency.
Participated in seasonal sale preparations by arranging promotional displays strategically.

Restaurant Assistant / Crew Member

Suvai

TIRUCHIRAPPALLI, India

Communicated effectively with customers for improved rapport and repeat business.
Ensured a clean and organised dining area with regular cleaning duties.
Maintained stock inventory for sufficient supplies during peak hours.
Provided assistance to chefs to streamline the cooking process.

Education

Msc - Data Science

University of Essex

Colchester

2026.01 -

Skills

Customer Service & Communication: Polite interaction with customers, taking orders, handling enquiries, and providing assistance
Retail & Restaurant Operations: Seating arrangements, tray service, basic restaurant terminology, shelf stocking, and order handling
Cash Handling & Billing: Handling cash, card payments, and basic billing systems accurately

Hygiene & Safety: Maintaining cleanliness, food hygiene standards, and safe working practices
Teamwork & Time Management: Working efficiently in a team, managing time well, punctual, and reliable
Physical & Personal Skills: Ability to stand for long hours, perform repetitive tasks, resilience, stamina, and positive work attitude

Timeline