Ayomide Agboola
Wolverhampton,United kingdom
Summary
Customer-focused and administrative support professional with experience in client communication, order coordination, and day-to-day business operations. Skilled in handling customer enquiries, maintaining organized records, and supporting service delivery across fast-paced environments.
Currently developing Business Analysis skills through structured project-based training, with exposure to requirements gathering, process documentation, stakeholder communication, and business support activities using tools such as Excel, Confluence, and draw.io.
A proactive and adaptable team player with strong communication, organizational, and problem-solving abilities, currently seeking opportunities in customer service, administrative support, and business support roles.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Business Analysis Trainee
Amdari.io
Manchester
2026.02 - Current
- Participating in structured business analysis and documentation training projects.
- Supporting process documentation and stakeholder-related activities.
- Developing knowledge of business processes, requirements gathering, and project documentation tools.
Customer Support & Administrative Coordinator
Midniz hairs
2022.06 - 2026.04
- Managed customer enquires and order coordination across social media platforms.
- Maintained effective communication with client regarding orders, pricing and delivery updates.
- Organized records, appointments and customer information for smooth business operations.
- Resolved customer concerns professionally and ensured positive client experience.
- Coordinated scheduling, service request and daily administrative task.
- Supported sales tracking and operational organizations using digital tools
Administrative assistant
Olaoluwakitan Multi-Investment Ltd
2021.09 - 2022.08
- Supported administrative operations, documentation, and reporting tasks.
- Maintained organized business records and internal communication processes.
- Assisted with coordination and day-to-day office support activities.
Education
Bachelor of Science - Business Administration
Osun State University, Okuku.
Nigeria 2016.09 - 2021.06
Skills
- Customer Service & Client Support
- Administrative Support
- Excellent Communication
- Documentation & Record Management
- Microsoft Excel & Word
- Calendar & Email Coordination
- Problem Solving & Organization
- Process Documentation
- Confluence & drawio
- Team Collaboration
- Active listening
Certification
Retail Customer Servive - Apex Learning 2026
Timeline
Business Analysis Trainee
Amdari.io
2026.02 - Current
Customer Support & Administrative Coordinator
Midniz hairs
2022.06 - 2026.04
Administrative assistant
Olaoluwakitan Multi-Investment Ltd
2021.09 - 2022.08
Bachelor of Science - Business Administration
Osun State University, Okuku.
2016.09 - 2021.06