Ayisha Utton-Said
Basildon,Essex
Summary
Empathetic individual with a sensitive and compassionate approach to build a trusting, stimulating and varied lifestyle for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Hard-working with strong organisational skills. Achieves goals through planning and prioritisation. Dedicated to helping individuals get on the track to recovery and ensure that wellbeing is nursed. Hardworking with an internal drive to deliver the best care possible and strive for excellence.
Able to communicate efficiently with family members, carers, and members of staff to enable excellent care towards the patient. Works within a team successfully to deliver holistic care for individuals. Focused on enhancing daily life of patients through compassionate care and maintains excellent levels of patient care through kindness and commitment to safe working practices. While on work placement as a student nurse, have looked after bays of patients while under minimal supervision.
Compassionate individual committed to providing high quality patient care. Collaborates successfully with team to meet needs of busy units. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication organisation skills and multitasking.
Overview
3
3
years of professional experience
4047
4047
years of post-secondary education
Work History
999 call taker
East of England Ambulance Service NHS Trust
Chelmsford, Essex
12.2024 - 02.2025
- Followed protocols strictly to ensure accurate assessments of emergencies.
- Adapted communication style appropriately according to age and emotional state of the caller.
- Utilised mapping software effectively to locate callers quickly.
- Provided necessary first aid instructions over the phone, saving crucial time before paramedics arrived.
- Documented call details meticulously for future reference and investigation.
- Gathered relevant information accurately to assist dispatch and medical teams.
- Maintained confidentiality of caller information in compliance with data protection laws.
- Liaised closely with police, and ambulance personnel to provide comprehensive support.
- Handled emergency calls efficiently by maintaining calm under pressure.
- Maintained a high level of professionalism while managing sensitive or traumatic situations.
Student nurse
Loughborough Hospital
Leicester, Leicestershire
09.2023 - 12.2023
- Built positive rapport with patients from various backgrounds.
- Monitored patient conditions, continuously assessing vitals to ensure ongoing quality care.
- Monitored and maintained catheters, IVs, bandages.
- Performed physical assessment, measuring blood pressure, pulse rate and oxygen level.
- Completed shifts alongside university-based learning.
- Collaborated with staff members to facilitate quality care, increasing patient satisfaction.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Cleaned/treated patient wounds with guidance from head nurse.
- Worked with family and carers to understand and assess patients' health needs.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
- Provided wound care, medication management, health promotion to patients receiving at-home care.
- Visited patients for in-home visits to provide routine personal and medical care.
- Worked 8 hour shifts
- Performed physical assessment by measuring blood pressure, pulse rate and oxygen level.
Student nurse
Leicester Glenfield Hospital
Leicester, Leicestershire
03.2023 - 06.2023
- Built positive rapport with patients from various backgrounds.
- Monitored patient conditions, continuously assessing vitals to ensure ongoing quality care.
- Monitored and maintained catheters, and bandages.
- Bathed, changed and fed patients with ailments and disabilities.
- Performed physical assessment by measuring blood pressure, pulse rate and oxygen level.
- Completed shifts alongside university-based learning.
- Collaborated with staff members to facilitate quality care, increasing patient satisfaction.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Cleaned and treated patient wounds with guidance from head nurse.
- Handled patients' hygiene needs in support of personal dignity and optimum wellness.
- Reviewed charts, doctor notes and test results and registered data on computer system.
- Reported accidents, risks and incidents in line with set procedures.
- Gained understanding of health inequalities affecting disadvantaged and vulnerable people.
- Carried out patient assessments with minimal supervision.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
- Administered oxygen and medication to achieve optimum health outcomes.
- Complied with quality healthcare standards to uphold hospital reputation.
- Worked 12 hour shifts
- Looked after bay of patients under minimal supervision
- Ensured safe environment with regular cleaning and sterilisation of equipment.
Student Nurse
Leicester General Hospital
Leicester, Leicestershire
08.2022 - 10.2022
- Built positive rapport with patients from various backgrounds.
- Monitored patient conditions, continuously assessing vitals to ensure ongoing quality care.
- Bathed, changed and fed patients with ailments and disabilities.
- Performed physical assessment by measuring blood pressure, pulse rate and oxygen level.
- Completed shifts alongside university-based learning.
- Collaborated with staff members to facilitate quality care, increasing patient satisfaction.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Cleaned and treated patient wounds with guidance from head nurse.
- Reviewed charts, doctor notes and test results and registered data on computer system.
- Worked 12 Hour shifts.
Student Nurse
Spire Hospital
Leicester, Leicestershire
02.2022 - 03.2022
- Built positive rapport with patients from various backgrounds.
- Monitored patient conditions, continuously assessing vitals to ensure ongoing quality care.
- Monitored bandages and learnt how to take out cannulas.
- Bathed, changed and fed patients with ailments and disabilities.
- Completed shifts alongside university-based learning.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Handled patients' hygiene needs in support of personal dignity and optimum wellness.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
- Worked 12 hour shifts
Education
BTEC Level 2-3 Extended Diploma - Health and social Care
South Leicestershire College
Leicester 09.2019 - 05.2022
Bachelor of Science - Adult Nursing
De Montfort University
Leicester 10.2022 - 05.2024
GCSEs - English
South Leicestershire College
Leicester 03/2019 - 07.2020
Foundation level 1-2 - Mathematics
South Leicestershire College
Leicester 03/2019 - 07.2021
Skills
- Bandage care
- Monitoring Vital Signs
- Catheter monitoring
- Wound Care
- Charting and reporting
- Vital signs
- Teamwork
- Health assessments
- Strong verbal communication
- Attention to detail
- Compassionate patient care
- Electronic charting
- Administering medication
Affiliations
- Reading
- Origami
- Baking
- Colouring
Languages
English
Fluent
Timeline
999 call taker
East of England Ambulance Service NHS Trust
12.2024 - 02.2025
Student nurse
Loughborough Hospital
09.2023 - 12.2023
Student nurse
Leicester Glenfield Hospital
03.2023 - 06.2023
Bachelor of Science - Adult Nursing
De Montfort University
10.2022 - 05.2024
Student Nurse
Leicester General Hospital
08.2022 - 10.2022
Student Nurse
Spire Hospital
02.2022 - 03.2022
BTEC Level 2-3 Extended Diploma - Health and social Care
South Leicestershire College
09.2019 - 05.2022
GCSEs - English
South Leicestershire College
03/2019 - 07.2020
Foundation level 1-2 - Mathematics
South Leicestershire College
03/2019 - 07.2021
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