AYESHA OLANREWAJU

Fixed term role with responsibilities across all departments. Regular duties include:

• Management of other day-to-day admin in the office as needed such as answering the telephone and email for general queries
• Proficient knowledge in using Microsoft Office packages such as Outlook, Word, Excel
• Booking couriers for author events and handling arrangements for company events
• Completing manuscript reports for editors
• Assisting Pre-Press team with eBook conversions for backlist titles
• Overseeing office stock levels for new and backlist titles
• Creating social media posts e.g. on X, Instagram and TikTok
• Liaising with warehouse about stock returns
• Assisting Finance team with completion of P&L statements
• Taking of minutes in various meetings
• Training new Interns and managing their workload day to day

• Answered customer queries on product information face-to-face, on email and via telephone.
• Consistently made sure to pay attention to any products which had gone out of stock and accumulated them from the stockrooms.
• Managed e-commerce stock

• Organised and managed the cataloguing system, which included using this system to classify and index stock.
• Managed other material and did admin activities such as cleaning workspaces, organising IT access, and solving user problems.
• Assisted with phone and email enquiries from customers.
• Promoted library services through displays.
• Organised talks and community events like reading clubs, especially for children.

• Worked in the IT department of the Tate in assisting in polishing photographed work.
• Drafted offer letters and liaised with art and legal teams.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.