MUHAMMED FAYIS KULAKKAD RAFEEK
Gosport,england uk
Summary
Skilled Nursing Support Assistant with extensive experience in the UK health and social care sector. Delivered high-quality care by adhering to CQC regulatory standards and organisational policies. Utilised healthcare IT systems for real-time documentation and training management. Demonstrated strong communication and problem-solving abilities, effectively supporting service users in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Nursing Support Assistant
Collingwood Homecare Ltd
Gosport
08.2025 - Current
- Digital Care Documentation: Utilize specialized Carer Apps to record daily activities, food/fluid intake, and resident conditions with 100% accuracy.
- Policy Compliance: Actively monitor and stay up-to-date with organizational policies via digital compliance platforms to ensure safe practice for all.
- Training Management: Independently manage and track mandatory annual training modules through online portals to ensure continuous compliance.
- CQC Standards: Maintain high-quality care delivery that meets and exceeds CQC regulatory requirements.
- Safe Manual Handling: Support resident mobility using advanced equipment including hoists, stand aids, and slide sheets.
- Infection Control: Follow rigorous hygiene and PPE protocols to mitigate risks within the care environment.
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Helped patients with bathing, meal assistance, toileting and mobility support.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisted with feeding.
- Assisted patients with bathing, dressing, and mobility to enhance personal care.
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Communicated respectfully with patients, fostering dignity and trust in care relationships.
- Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
- Provided emotional support and companionship to patients, enhancing their mental well-being and overall quality of life.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Provided uplifting support to patients, enhancing their mental well-being through positive interactions.
- Promoted and encouraged independence while assisting patients with daily routines.
- Positioned and transported patients in wheelchairs or on movable beds.
- Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
- Provided emotional support and companionship, building trusting relationships.
- Provided personalised care and support to residents, enhancing their quality of life.
- Established friendly rapport with patients to promote positive health and wellbeing.
- Facilitated patient mobility through assistance with walking, transfers, and use of mobility aids, preventing falls and promoting independence.
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to the ward supervisor.
- Communicated effectively with patients, families, and healthcare professionals to ensure high-quality care coordination.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Applied principles of safeguarding and protection in all interactions, recognising and reporting any concerns about patient welfare.
- Documented care provided and observations accurately in patient records, ensuring legal compliance and continuity of care.
- Responded promptly to patient call bells and requests for assistance, prioritising patient safety and satisfaction.
- Delivered end-of-life care with sensitivity and compassion, supporting patients and their families during difficult times.
- Supported patient well-being by planning and participating in daily activities and exercise.
- Engaged in training sessions focused on care techniques to improve skills and knowledge.
- Assisted in walking, talking and movement activities for rehabilitation purposes.
- Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Provided care to patients following detailed care and rehabilitation plans.
- Utilised patient handling equipment safely and effectively, reducing the risk of injury to patients and staff.
- Maintained cleanliness and hygiene in public areas through routine sanitisation, enhancing safety for patients and staff.
- Monitored and recorded vital signs, contributing to health assessments and care plans.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
- Cleaned rooms and sanitised kitchen workspaces.
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
- Conducted regular checks on patients to monitor their condition and report any changes to registered nurses or doctors.
- Completed regular checks on patient vitals, condition and recovery.
- Kept patients, carers and families updated on health conditions through regular communications.
- Recorded vital signs such as blood pressure, temperature, and pulse, contributing to patient health monitoring.
- Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.
- Counselled patients on pain management and medication risks with a strong focus on substance abuse prevention.
- Contributed to case management processes on general ward, assisting with charting and patient intake.
- Supported care teams with comprehensive care delivery by following up on laboratory tests and diagnostic imaging results.
- Enhanced patient outcomes, educating on disease prevention and wellness measures to reduce symptoms.
- Formulated care plans with meticulous attention, helping to increase quality of documentation.
- Advocated for patients' rights and well-being, acting as a liaison between patients and healthcare providers.
- Delivered massage and other non-pharmacological pain relief measures to patients.
- Readied treatment rooms and patient beds to reduce backlogs and support timely interventions.
- Participated in patient assessment processes, gathering information to aid in care planning and delivery.
Education
MSc - International Business Management
University of Bedfordshire
Luton, LUT05-2026
Bachelor of Commerce - Co-operation
University of Calicut
IndiaSkills
- Care Duties Implementation
- Person-Centred Support
- CQC compliance
- Microsoft Outlook
- Resident Condition Monitoring
- Risk Assessment
- Risk Identification
- Safeguarding Protocols
- Infection Control Standards
- PPE Usage
- Hygiene Policy Adherence
- Food/Fluid Intake Tracking
- Manual Handling Equipment Operation
- Active Hoists
- Passive Hoists
- Slide Sheets
- Stand Aids
- Mobility Aids Knowledge
- Mental capacity knowledge
- Liberty safeguards knowledge
- Training Management Systems
- Healthcare Software
- Carer Apps
- Digital Compliance Platforms
- Real-Time Documentation
- Document management
- Records management
- Documentation handling
- Record keeping
- Training management
- Quality assurance
- Policy compliance
- Interdepartmental coordination
- Digital Platforms Proficiency
- IT Proficiency
- MS Office Suite
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Email handling efficiency
- Computer literacy
- Data Entry
- Data organisation
- Technical troubleshooting
- Basic html understanding
- Attention to Detail
- Time-management
- Task prioritisation
- Mastery of time management
- Time efficiency
- Problem solving
- Decision making
- Critical-thinking
- Stress resilience
- Stress tolerance
- Emotional Support
- Patient care
- Patient interaction
- Care planning
- Collaborative teamwork
- Effective communication
- Communication proficiency
- Active listening
- Relationship-building
- Approachable personality
- Empathy and compassion
- Confidentiality awareness
- Ethical understanding
- Flexibility in task handling
- Administrative skills
- Physical stamina
- Basic first aid training
- Basic Life Support Certification
- Feedback analysis
- Health and safety
- Technical communication
- Decisive decision-making
- Positive attitude
- Patience and resilience
- Office proficiency
- Training management
- Technical communication
- Feedback analysis
- First aid
- Feedback analysis
- Stress tolerance
- Problem solving
- Risk Assessment
- Decisive decision-making
- Mastery of time management
- Ethical understanding
- Office proficiency
- Strategic planning
- Critical-thinking
- Task prioritisation
- MS Office Suite
- Typing accuracy
Custom Section
Enhanced DBS Certificate held (Clear)., Student Visa (Eligible for Skilled Worker Visa sponsorship)., Available for weekends, nights, and long days; willing to relocate.
References
Excellent professional references, including from my current UK healthcare employer, are available upon request.
Timeline
Nursing Support Assistant
Collingwood Homecare Ltd
08.2025 - Current
MSc - International Business Management
University of Bedfordshire
Bachelor of Commerce - Co-operation
University of Calicut