Aye Gaday Kywe
Sunderland
Summary
Dynamic professional with expertise in guest services etiquette and team leadership, complemented by a strong foundation in social media marketing and public speaking confidence. Demonstrates calm decision making and time management mastery, ensuring efficient operations in fast-paced environments. Adept at food and beverage service, with a commitment to enhancing customer experiences. Aspires to leverage skills in a challenging role that fosters growth and innovation.
Overview
2
2
years of professional experience
Work history
Bar assistant
Andsoforth Pte Ltd
Sunderland
2023.05 - 2024.12
- Learned cocktail recipes quickly to offer a diverse drink menu.
- Adhered strictly to health and safety regulations whilst at work.
- Handled complaints effectively, resulting in satisfied customers despite initial issues.
- Cleaned glasses and utensils properly after use for hygiene maintenance.
- Assisted bartenders during busy periods, contributing to efficient operations.
Event staff worker
Immsersible Pte Ltd
Singapore
2023.10 - 2024.11
- Supervised load-in and load-out processes for safe transportation of equipment.
- Coordinated with catering service for optimal food presentation and distribution.
- Assisted in post-event tasks such as cleanup and inventory management to ensure a tidy venue after every occasion.
- Provided assistance in setting up promotional booths at trade shows or fairs.
Service crew member
Andsoforth Pte Ltd
Singapore
2023.05 - 2024.11
- Delivered high-quality customer service in a fast-paced dining environment, ensuring guest satisfaction at all times
- Took accurate food and beverage orders and provided menu recommendations to enhance the dining experience
- Maintained a friendly and professional attitude while handling customer enquiries and resolving issues efficiently
- Assisted in setting up dining areas, maintaining cleanliness, and ensuring compliance with hygiene standards
Education
Bachelor of Business and Management - Business and Management
University of Sunderland
Sunderland 9 2025 -
Skills
- Calm decision making
- Guest services etiquette
- Public speaking confidence
- Time management mastery
- Social media marketing
- Food and beverage service
- Team Leadership
Timeline
Event staff worker
Immsersible Pte Ltd
2023.10 - 2024.11
Bar assistant
Andsoforth Pte Ltd
2023.05 - 2024.12
Service crew member
Andsoforth Pte Ltd
2023.05 - 2024.11
Bachelor of Business and Management - Business and Management
University of Sunderland
9 2025 -