Travel Booking Agent
AL Madina Travel LTD
Derby
03.2024 - 03.2024
- Provided support for flight ticket booking processes.
- Helped staff with any needs.
- Assistance for any customers.
- Managed bookings for flights, hotels, and excursions, securing competitive rates and confirming reservations accurately.
- Advised clients on travel documentation requirements, including visas and passports, for seamless international travel.
- Resolved booking issues and complaints efficiently, minimising inconvenience and maintaining client trust in the agency.
- Crafted personalized travel plans to meet client needs, boosting satisfaction and value.
- Built and maintained courteous and effective working relationships.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Picked up additional tasks to aid team success.