Ayaan Agarwal

• Executed accurate mental arithmetic for splitting cheques proficiently.
• Adapted to a fast-paced environment, demonstrating efficient multitasking.
• Responded quickly to dynamic customer demands.
• Communicated efficiently with fellow team members, fostering a harmonious working environment.
• Remained calm under pressure, ensuring better performance during peak hours.
• Handled payment transactions to guarantee smooth customer checkout process. On average 15 transactions a day if not busy.

• Ad hoc reception job at an aesthetic clinic.
• Answered phone calls, booked in clients, updated the stock book as well as set up the different rooms before the next client was seen.

• Gained work experience in the finance department at Croydon University hospital.
• Applied positive customer service approach to increase satisfaction levels.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

• Online work experience with Barclays Bank.
• Logged into different webinars which taught me different skills that would be effective in the workplace.
• Also got a better insight of the different roles that are available at commercial banks.
• Engaged in activities set by the webinar teachers.

Helped organised the donation section