Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Aya Daud

Birmingham,West Midlands

Summary

I possess strong communication skills and a quick-learning mindset, essential for delivering exceptional customer service and retail support. I thrive on connecting with people, understanding their needs, and providing effective solutions. I quickly adapt to new products, technology, and processes while maintaining composure under pressure. Organised and approachable, I am dedicated to fostering a helpful, efficient, and welcoming environment for both customers and colleagues. I am eager to bring my adaptability and positive attitude to a customer-facing retail role.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work history

Sales assistant

Adway
Birmingham, West Midland
06.2025 - 06.2025
  • Monitored trends in consumer behaviour to assist teams in improving service delivery.
  • Provided support in delivering high pitches to customers.
  • Guided customers with tailored shopping advice to enhance overall experiences.

Assistant Quantity Surveyor

Botanical Gardens
Birmingham
05.2024 - 05.2024
  • Ensuring the environmental integrity of the materials to be used during construction, in line with corporate guidelines and state legislation.
  • Carrying out initial feasibility studies in order to assess costs and materials and estimate the timescales involved in the project.
  • It help me increase my work experience as a sales assistant on how i have to manage about 50 customers.

Nursery assistant

Ilan nursery
Birmingham
06.2023 - 06.2023
  • Playing with and entertaining the children.
  • Preparing meals.
  • Tidying the nursery.
  • Reading aloud for the children's entertainment/engagement.
  • Work Experience

Education

BTEC - Applied science

Matthew Bolton college
Birmingham
09.2023 - 06.2025

GCSE - Math

Metropolitan College Birmingham
Birmingham

GCSEs - English

birmingham metropolitan College
Birmingham
09.2024 - 06.2025

NVQ Level 2 - Customer Service

Digital college pathway group
Birmingham
03.2026 - 05.2026

Skills

  • Communications: I used these skills with childrens and customers
  • Confident
  • Creative
  • Dependable
  • Fast Learner
  • Hard-working
  • Honest
  • Customer Services

Languages

Fluent in Arabic
Native

Affiliations

  • my hobbies is playing football i used to play in a team and in in school i used to go to competition and now i just play with my sibling .
  • i love to cooking i cooked for 7 years with my teacher i learned lots since then i enjoy cooking
  • running

Timeline

NVQ Level 2 - Customer Service

Digital college pathway group
03.2026 - 05.2026

Sales assistant

Adway
06.2025 - 06.2025

GCSEs - English

birmingham metropolitan College
09.2024 - 06.2025

Assistant Quantity Surveyor

Botanical Gardens
05.2024 - 05.2024

BTEC - Applied science

Matthew Bolton college
09.2023 - 06.2025

Nursery assistant

Ilan nursery
06.2023 - 06.2023

GCSE - Math

Metropolitan College Birmingham
Aya Daud