Compassionate Healthcare Support Worker with history of improving patient care through attentive and empathetic service. Enhanced patient comfort, dignity, safety and well-being when assisting with daily activities and providing emotional support. Dedicated to increasing knowledge of care through hand-on-experience, excellent communication skills, and ability to work seamlessly within multidisciplinary teams. Open to relocating to where my service is needed.
Overview
11
11
years of professional experience
12
12
years of post-secondary education
Work history
Healthcare support worker
Jay and Noah Limited
Peterborough, Cambridgeshire
06.2023 - Current
Supported the implementation of care plans tailored to individual patient needs.
Improved patient comfort by assisting with daily personal hygiene tasks.
Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
Practised infection control standards to maintain patient health and safety.
Provided companionship and emotional support to distressed or lonely residents.
Enabled better understanding between healthcare team members by acting as a liaison between them.
Documented patient observations accurately for healthcare team's reference.
Maintained a clean, safe environment for all patients.
Worked closely with multidisciplinary team to deliver holistic care.
Helped elderly residents with basic living skills such as dressing and feeding themselves.
Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
Prepared meals according to individual dietary requirements, promoting good nutrition.
Attended mandatory training courses on regular basis to keep skills updated.
Assisted in all aspects of personal care, retaining comfort and dignity.
Maintained confidentiality and compliance standards for optimised patient care.
Communicated sensitively with patients whilst respecting privacy and dignity at all times.
Care assistant
Nyohini Home
Tamale, Ghana
09.2021 - 02.2023
Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
Collaborated with healthcare team for effective patient care delivery.
Administered medication to patients, ensuring proper health management.
Encouraged independence among patients whilst assisting them with tasks.
Ensured safe environment by maintaining orderliness and cleanliness in the facility.
Respected privacy and dignity of each resident during provision of care services.
Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
Maintained confidentiality and compliance standards for optimised patient care.
Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Minimised care continuity issues by keeping thorough, accurate records.
Computer network technician
MacRoberts Computers
Bolgatanga, Ghana
09.2014 - 06.2021
Configured and installed IP base telephones.
Provided technical support to end-users to ensure optimal network usage.
Collaborated with IT team for efficient network design and layout.
Coordinated with vendors for procurement of IT equipment, ensuring best value for money.
Enhanced system reliability with regular maintenance and software updates.
Performed hardware upgrades as necessary to enhance network speed and efficiency.
Installed new workstations, establishing reliable connections to the company server.
Set up and installed new hardware and software systems to customer requirements.
Maintained scanners, printers and other computer peripheral equipment.
Mental health support worker (Part time)
LOAD - Ghana
Bolgatanga, Ghana
05.2018 - 11.2020
Upheld strict confidentiality protocols ensuring respect for patient privacy.
Documented progress notes meticulously, enabling accurate patient assessments.
Supported individuals to improve their wellbeing with weekly goal-setting sessions.
Participated in ongoing training courses, ensuring up-to-date knowledge of mental health practices.
Education
Bachelor of Science (BSc) - Telecommunication Engineering
Kwame Nkrumah University of Science and Technology
Kumasi - Ghana
08.2009 - 06.2013
Higher National Diploma (HND) - Electrical/ Electronic Engineering
Kumasi Polytechnic
Kumasi - Ghana
10.2001 - 09.2005
Senior Secondary School Certificate (SSCE) - General Science
Bolgatanga Senior Secondary School (Big Boss)
Bolgatanga - Ghana
01.1997 - 12.2000
Skills
Palliative care experience
Incontinence support
Adhering to patient confidentiality
Resilience and stamina
Personal care assistance
Infection prevention and control
Dementia awareness
Confidential record management
Mobility assistance
Equipment cleaning and sterilisation
Meal and drink service
Confidentiality maintenance
Safeguarding of children and vulnerable adults
Personal hygiene assistance
Person-centred care plans
Elderly care
Compassionate care
Affiliations
In my spare time, i enjoy playing football and physical exercise, because these activities strengthen my team working skills, keep me fit and challenge my physical limits. i also like travelling and reading to keep myself updated.
Timeline
Healthcare support worker
Jay and Noah Limited
06.2023 - Current
Care assistant
Nyohini Home
09.2021 - 02.2023
Mental health support worker (Part time)
LOAD - Ghana
05.2018 - 11.2020
Computer network technician
MacRoberts Computers
09.2014 - 06.2021
Bachelor of Science (BSc) - Telecommunication Engineering
Kwame Nkrumah University of Science and Technology
08.2009 - 06.2013
Higher National Diploma (HND) - Electrical/ Electronic Engineering
Kumasi Polytechnic
10.2001 - 09.2005
Senior Secondary School Certificate (SSCE) - General Science
Senior Vice President, Equity and Dealing Department at Noah Holdings (Hong Kong) LimitedSenior Vice President, Equity and Dealing Department at Noah Holdings (Hong Kong) Limited