Avinashsing Sanichurwah
London
Summary
A highly dedicated Operations and Admin Manager with 10 years of expertise in the UK and International lettings markets. Proven track record of bridging the gap between front-end sales and back-office compliance. Expert in synchronizing remote workflows, enhancing CRM accuracy, and fostering a "landlord and tenant first" mindset. Notable for maintaining zero-gap compliance and driving internal efficiencies across two continents.
Overview
10
10
years of professional experience
Work history
Property Admin Manager
Cloudrooms Ltd
London
2020.03 - Current
- Managed lifecycle of lettings, from initial inquiry and viewings to contract execution and property maintenance coordination, billings, ensuring seamless operations.
- Conducted commercial risk assessments to safeguard company interests while delivering high service standards for clients.
- Demonstrated expertise in UK property market through engagement with landlords, tenants, and contractors.
- Cleaners Scheduling and Management
Business Administrator
Cloudrooms (Mauritius) Ltd
Mauritius
2016.06 - 2020.02
- Customer onboarding: Accelerated delivery of move-in packs and tenancy agreements, improving tenant satisfaction scores through optimised digital workflows.
- Efficiency Gains: Transitioned all critical data to the CRM, allowing UK-based agents to focus 100% on sales while reducing administrative bottlenecks.
- Compliance Excellence: Maintained a "Zero-Gap" compliance record, overseeing the meticulous processing of contracts, deposits, and billings.
- Operational leadership: Managed back-office operations for UK agency, enhancing communication between remote processing and field-based agents.
- Process innovation: Spearheaded "Virtual Hub" integration, synchronising live workflows to eliminate "information lag" between international offices.
Skills
- Tenancy Lifecycle Management
- Property Management Software (CRM
- Risk Mitigation
- Landlord & Tenant Relations
- Workflow Optimization
- Remote Team Integration
- Strategic Problem Solving
- Cross-Continental Communication
- Operational Economics
- Service Excellence
- Adaptability
- Service Excellence
- Reliability & Loyalty
- Teamwork
Education
2nd Class 1st Honours | BSc (Hons) Business Economics and Investment Analysis
University of Mauritius, 2016
Affiliations
- Fitness
- Media
- Travel
Languages
English
Advanced (C1)
French
Upper intermediate
References
References available upon request.
Timeline
Property Admin Manager
Cloudrooms Ltd
2020.03 - Current
Business Administrator
Cloudrooms (Mauritius) Ltd
2016.06 - 2020.02