AVALON DJAMSON
CROYDON, SURREY,United Kingdom
Summary
Experienced and adaptable professional with a strong background in administrative operations, warehouse management, and data analysis. and proficient in the Microsoft Office suite, with a proven ability to ensure operational efficiency and maintain detailed organizational processes. Adept at customer service, logistics coordination, and effective communication, facilitating seamless interactions in fast-paced environments. Committed to driving operational excellence, optimizing workflows, and supporting business objectives with precision and reliability.
Overview
17
17
years of professional experience
1
1
Certification
3941
3941
years of post-secondary education
Work history
Goods outward Coordinator / office assistant
B H Leake & Sons
Birmingham
03.2023 - 06.2025
- Coordinated daily loading and unloading of trucks, ensuring safe handling of goods.
- Verified documentation and stock accuracy for outbound shipments.
- Maintained organised inventory records to support warehouse logistics.
- Ensured compliance with health and safety protocols in workspace.
- Demonstrated meticulous attention to detail in all tasks.
- Facilitated effective customer liaison through strong communication skills.
- Prepared paperwork, including customs documents, for shipping processes.
- Executed parceling and palletising of goods for efficient transport.
Office Manager
Rahma company limited
Accra, Ghana
07.2020 - 12.2022
- Served as a dedicated Office Administrator in a fast-paced office.
- Managed office space and office equipment.
- Managed telephone and email communication systems and maintained office supplies ordering office supplies with accuracy.
- Handled office correspondence and incoming and outgoing mail.
- Managed office mail, payroll distribution, and the physical setting of the front office.
Client Service Coordinator
Dart Communications Limited
Accra, Ghana
05.2013 - 06.2020
- Served as the primary contact for client service teams for several different projects.
- Worked to maintain positive client relationships, resulting in many client referrals.
- Provided excellent customer service and achieved a high rate of client satisfaction and retention.
- Carefully planned client care and service plans depending upon client needs and desires.
Data Analyst
Dart Communications Limited
Accra, Ghana
08.2010 - 05.2013
- Performed in-depth data validation on data from various suppliers across the world.
- Installation of the e-monitoring certificate on MDA's and Bank computers.
- In charge of monitoring revenue(s) generated (real-time) and analyzing incoming data.
- Training of new clients' usage of the e-monitor application and Electronic Cash Registers (ECR).
- Daily communication to banks and MDA office. (e.g. Land Commission, Register general, Ghana Revenue Authority, Ghana Immigration Service etc to ensure accuracy)
- In charge of daily and weekly reports collated within Greater Accra, Ashanti region and western region.
- Addressing e-monitor in-house and onsite issues.
Warehouse Operative
Darling Hair
Ghana
10.2008 - 08.2010
- Distributing raw wigs for hacking and picking them up at their various locations upon completion.
- Ensuring cleanliness, tidiness, and safety of the work environment.
- Loading and unloading delivery vehicles.
- Accepting delivery into the storage.
- Counting and confirming inventory.
- Inspecting inventory for damage and faults.
- Labeling stock.
Education
Diploma of Higher Education - Information Technology
Data Link University College
Ghana - Tema 2009 - 2010
Senior Secondary School Certificate Examination - Visual Arts
Chemu Senior School
Ghana 2004 - 2007
Skills
- Literacy and numeracy
- Data analysis
- Communication skills
- Organizational skills
- Customer service
- Administrative experience
- Office experience
- Warehouse operations
- Microsoft Office suite
Certification
- Door Supervisor, 05/25, 05/28
- CCTV Operator, 05/25, 05/28
- Forklift Operator Certification – B1 Counterbalance
References
References available upon request.
Timeline
Goods outward Coordinator / office assistant
B H Leake & Sons
03.2023 - 06.2025
Office Manager
Rahma company limited
07.2020 - 12.2022
Client Service Coordinator
Dart Communications Limited
05.2013 - 06.2020
Data Analyst
Dart Communications Limited
08.2010 - 05.2013
Warehouse Operative
Darling Hair
10.2008 - 08.2010
Diploma of Higher Education - Information Technology
Data Link University College
2009 - 2010
Senior Secondary School Certificate Examination - Visual Arts
Chemu Senior School
2004 - 2007
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