Augustina Skurauskaite
Ipswich,IPSWICH
Summary
A highly skilled professional with extensive experience in cash handling and customer relations. Demonstrates proficiency in digital till operation, express checkout, and cash management. Known for multitasking efficiency and resilience under pressure, ensuring smooth operations even during peak hours. Adept at managing customer complaints with a friendly and enthusiastic approach, maintaining a professional appearance at all times. Possesses strong sales techniques and mathematical strengths, contributing to overall business success.
Overview
2
2
years of professional experience
Work history
Self-service and checkout operator
Tesco Extra
Ipswich, Suffolk
2025.06 - 2025.12
- Handled payments for a smooth transaction process.
- Adhered strictly to health and safety regulations, thereby creating a safe work environment.
- Dealt professionally with difficult customers, ensuring minimal disruption in store operations.
- Improved customer satisfaction by providing prompt, courteous service at the checkout.
- Reduced customer wait times through optimised checkout processes.
- Processed cash, cheque, credit, and debit payments accurately and efficiently, minimising till discrepancies.
- Scanned products quickly, memorising codes and prices for unmarked products.
- Helped customers pack away shopping for animproved customer experience.
- Followed company policies strictly while dealing with age-restricted items sale.
Quality assurance inspector
Jarvis Cosmetics Development
Ipswich, Suffolk
2024.05 - 2025.04
- Developed customised QA strategies for each project's specific requirements.
- Assured delivery of high-quality products by maintaining strict adherence to QA standards.
- Coordinated with theQA team to ensure robust pre-release testing protocols.
- Spearheaded cross-functional communication between QA, developers, and product management teams, promoting shared understanding of project status and issues at hand.
- Documented all phases ofthe QA process, ensuring transparency and consistency in operations.
- Promoted seamless operation by implementing effective QA methodologies.
- Demonstrated commitment towards continual learning and professional development whilst keeping abreast of thelatest industry trends in QA methodologies.
- Developed new QA procedures, increasing operational efficiency.
- Managed documentation related to QA procedures, resulting in smooth audits.
- Performed routine QA checks to maintain product integrity.
- Identified recurring faults, improving overall manufacturing process efficiency and effectiveness.
- Improved product quality by inspecting finished goods regularly.
- Communicated effectively with team members regarding quality issues, fostering a collaborative work environment.
- Inspected and repacked products to achieve quality standards ahead of dispatch.
- Supervised and helped newly hired quality inspectors improve inspection skills.
Production operative
Tennial personnel
Ipswich, Suffolk
2023.12 - 2024.05
- Followed company procedures for effective task completion.
- Monitored quality control processes to ensure customer satisfaction.
- Handled raw materials, prepared for theproduction process.
- Ensured product quality by conducting regular checks and adjustments.
- Performed routine equipment inspections to prevent breakdowns.
- Worked on packaging tasksand ensured product protection during transit.
- Assisted in stock control, reducing waste and overproduction.
- Operated machinery to meet daily production targets.
- Maintained a clean work environment, promoting overall well-being of staff.
- Independently operated production line equipment.
Weighbridge operator
Tennial Personnel
Ipswich, Suffolk
2024.02 - 2024.03
- Performed routine maintenance on theweighbridge, reducing unexpected breakdowns.
- Provided excellent customer service, resulting in positive client feedback.
- Collaborated closely with colleagues to maintain smooth operations during busy periods.
- Processed transactions swiftly, ensuring quick turnaround times for drivers.
- Executed day-to-day operations efficiently whilst under pressure.
Education
NVQ Level 2 - Business administration
North Warwickshire and South Leicestershire College
Warwick, Warwickshire 2025.05 - 2025.09
Certificate of Higher Education - Transport administrator
NTP online learning
Spalding, Lincolnshire 2025.03 - 2025.04
Bachelor of Business Administration - Production and logistics management
Siauliai state university
Lithuania 2020.09 - 2024.06
NVQ Level 1 - Bookkeeping
Training link
London 2025.11 -
Skills
- Resilient under pressure
- Spreadsheet creation
- Office safety procedures knowledge
- Express checkout operation
- Cash handling proficiency
- Customer relations
- Sales techniques
- Cash management
- Customer complaint management
- Outgoing and enthusiastic
- Professional appearance
- Mathematical strengths
- Professional phone etiquette
- Reception duties competency
- Telephone mannerism
- Microsoft Office
- Data entry documentation
- Multitasking and prioritisation
Timeline
NVQ Level 1 - Bookkeeping
Training link
2025.11 -
Self-service and checkout operator
Tesco Extra
2025.06 - 2025.12
NVQ Level 2 - Business administration
North Warwickshire and South Leicestershire College
2025.05 - 2025.09
Certificate of Higher Education - Transport administrator
NTP online learning
2025.03 - 2025.04
Quality assurance inspector
Jarvis Cosmetics Development
2024.05 - 2025.04
Weighbridge operator
Tennial Personnel
2024.02 - 2024.03
Production operative
Tennial personnel
2023.12 - 2024.05
Bachelor of Business Administration - Production and logistics management
Siauliai state university
2020.09 - 2024.06