Audrey Curtis
Redruth,Cornwall
Summary
A friendly person who can communicate effectively at all levels. Reliable, honest and hard working with extensive retail management experience as a Supervisor, Team Leader, Asm, Store manager and Regional Store Support Manager
Overview
38
38
years of professional experience
1
1
Certification
Work History
Regional Store Support Manager
The Original Factory Shop
Redruth, Cornwall
07.2014 - 04.2026
- Started as an ASM in a new store in Newquay in July 2014.
- Seconded to run the store in Sidmouth, February 2015 - April 2015.
- April 2105 promoted to SM in Redruth
- Dual sited as SM for Bodmin store for 3 years 2020 - 2023
- Appointed Regional Store Support Manager in March 2023
- As well as managing the every day operations for my store in Redruth, I was also a Support Manager supporting 24 stores and a deputy for my Regional Business Development Manager
Store Manager
Clark's
Truro, Cornwall
10.2010 - 07.2014
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- I was mainly based in the flagship store Truro but i also worked in the Newquay and Penzance stores and also was seconded to St Austell as a SM
Supervisor
Holland and Barrett
Truro, Cornwall
12.2009 - 10.2010
- Day to day operations for the store
- Training
- Stock management
- Compliance
- Cashing up
- Opening/Closing the store
Sales Colleague
Morrisons
Newquay, Cornwall
02.2009 - 12.2009
- Customer service.
- Stock management.
- Maintained a clean, safe working environment
Team Leader
Woolworths
Newquay, Cornwall
11.1991 - 01.2009
- Responsible for training/managing my own team for the day to day runnings of my department
- Duty Manager for the store
- Customer service.
- Recruitment
- Compliance
- Cashing up
- Health and Safety
Travel Agent
Bannerman Travel
Newquay, Cornwall
07.1988 - 11.1991
- Managing bookings for customers.
- Maintaining a clean and safe working environment.
- Planning travel arrangements.
- Resolving customer booking issues.
- Cashing up and banking.
- Opening and closing the branch.
Education
Higher National Diploma - Business, Finance, Travel and Tourism
Mid Cornwall College
St Austell01-1986
Skills
- Team building
- Employee training
- Customer relationship management
- Visual merchandising
- Stock management
- Problem solving
- Compliance management
- Performance evaluation
- Budget management
- Positive attitude
- Customer service skills
- Cash handling
- Store operations efficiency
- Staff training and development
Certification
- CSE passes in English, Maths, Biology, German and History
- O level passes in French, English double award, Geography
- Btec National Diploma in Travl, Tourism,Business and Finance
- Rsa 1 Word processing
- Advanced Level Apprenticeship in retail Management
Hobbies and interests
- I enjoy reading
- Going to the Cinema
- Travelling
- Being creative
- Walking
Timeline
Regional Store Support Manager
The Original Factory Shop
07.2014 - 04.2026
Store Manager
Clark's
10.2010 - 07.2014
Supervisor
Holland and Barrett
12.2009 - 10.2010
Sales Colleague
Morrisons
02.2009 - 12.2009
Team Leader
Woolworths
11.1991 - 01.2009
Travel Agent
Bannerman Travel
07.1988 - 11.1991
Higher National Diploma - Business, Finance, Travel and Tourism
Mid Cornwall College