Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Post person
Royal Mail Group
CORBY, Northamptonshire
2024.02 - 2026.06
Strengthened trust in postal services through punctual deliveries.
Handled customer complaints courteously and professionally, resolving issues effectively.
Handled fragile items carefully, ensuring they arrived undamaged.
Maintained safe environment with adherence to health and safety regulations.
Maintained vehicle in clean condition whilst adhering to company's maintenance schedule.
Followed all company policies, promoting professional image at all times.
Supported colleagues during busy periods for improved workflow management.
Team leader
iForce
CORBY, Northamptonshire
2021.01 - 2023.12
Fostered high-performing environment to drive productivity and quality.
Implemented new working methods which improved overall efficiency of team operations.
Conducted regular performance reviews to identify areas of improvement for each team member.
Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
Coordinated daily tasks, ensuring smooth workflow within the team.