A seasoned professional with over 18 years of experience in sales and customer service, consistently achieving targets. Demonstrates expertise in team leadership through AA’s learning to lead programme, covering diverse areas such as admin, sales, emergency breakdown, social media, retention, and accident management since November 2018. Skilled in training and competency frameworks, conducting regular one-to-one coaching sessions, managing absences, and delivering training sessions. Fire Evacuation and Fire Marshall trained, ensuring safety compliance within the workplace.
2014 - Recruitment - Competency and SBR Recruitment Trained
2018 - Graduated in team leadership program