Assam Ferrachi
Liverpool
Summary
Results-driven professional with dual Master's degrees in International Trade, Transport & Logistics and Electronic Business. Experienced Customs Clerk skilled in import procedures, customs compliance, and freight forwarding coordination. Strong background in customs documentation, maritime logistics, financial and data analysis, and business intelligence. Detail-oriented with sharp analytical skills and a global perspective, committed to driving efficient, customer-focused operations in maritime and international trade.
Energetic and detail-focused with knack for organization and accuracy. Well-versed in customs regulations and import/export procedures, combining these with strong data entry and documentation skills. Capable of ensuring compliance and streamlining processes to support efficient and effective operations.
Overview
2
2
years of professional experience
Work History
Customs Clerk
Tousir Freight Forwarding
08.2022 - 03.2023
- Assisted with sea freight import operations, ensuring compliance with Algerian Customs regulations.
- Prepared and submitted accurate customs declarations for timely clearance.
- Verified key shipping documents, including invoices, packing lists, and certificates of origin.
- Managed ATPA procedures (Inward Processing equivalent) to enable duty suspension on goods for processing and re-export.
- Increased accuracy of shipment classifications by diligently researching product information and applying correct Harmonized System codes.
- Coordinated with customs officers, port authorities, and carriers to facilitate smooth cargo clearance.
- Maintained strong relationships with clients, providing exceptional customer service and promptly addressing concerns.
Business Intelligence Analyst
Ooredoo Q.S.C, Campaigns Advanced Analytics
04.2022 - 07.2022
- Data Analysis using SQL queries to optimize efficiency, performance, and quality of the company's data ecosystem.
- Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
- Created and maintained dashboards for streamlined data visualization using Power BI.
- Reduce the rate of churn and implement a retention strategy.
- Collaborating with Data warehouse team to ensure the data integrity management.
- Use the data analytics to address personalised offers based on historical data.
- Ooredoo Q.S.C, Campaigns Management & Advanced Analytics
Finance Intern
SME Credit Guarantee Fund (FGAR)
03.2021 - 07.2021
- Supported the actioning of trade admin requests by evaluating SME financing proposals, streamlining communication between SMEs and financial institutions, and assisting in the approval process.
- Maintained and updated files related to funding proposals within the internal ERP system, ensuring all information was accurate, accessible, and aligned with ongoing business operations.
- Liaised with financial institutions to assist in the accurate processing of SME requests, aligning with organisational goals to drive smoother project execution.
Education
Master of Science - International Trade, Transport and Logistics
Liverpool John Moores University (LJMU)
Liverpool, United Kingdom09.2024
Pre-Master - Business, Management & Law
International Study Centre, Liverpool John Moores University (LJMU)
Liverpool, United Kingdom07.2023
Master of Science - Electronic Business
Higher School of Management And Digital Economy
Tipaza, Algeria09.2022
Preparatory Cycle - Business and Economics
Higher School of Commerce
Tipaza, Algeria09.2019
Skills
- Transportation scheduling
- Shipping coordination
- Import/export compliance management
- Logistics management
- Invoice verification
- Customs tariff classification
- HS code application
- Customer engagement
- Problem-solving
- Time management
Languages
English
Advanced (C1)
French
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Software's
- CargoWise (Proficient): Used Forwarding, Transport, and Customs modules to manage shipments, coordinate logistics, and process customs documentation efficiently.
- SQL Server Management Studio (Proficient): Experienced in writing and optimizing queries, managing databases, and running OLAP queries.
- Visual Studio (Proficient): Used primarily for SSIS development and data cleaning tasks. Built and maintained ETL packages, configured data flows, and integrated with SQL Server for business intelligence workflows.
- Power BI (Proficient) : Capable of building interactive dashboards, data models, and performing data transformation with Power Query.
- Microsoft Office Suite (Proficient): Proficient in Excel (pivot tables, VLOOKUP, formulas), Word, PowerPoint, and Outlook for business documentation and reporting.
Timeline
Customs Clerk
Tousir Freight Forwarding
08.2022 - 03.2023
Business Intelligence Analyst
Ooredoo Q.S.C, Campaigns Advanced Analytics
04.2022 - 07.2022
Finance Intern
SME Credit Guarantee Fund (FGAR)
03.2021 - 07.2021
Master of Science - International Trade, Transport and Logistics
Liverpool John Moores University (LJMU)
Pre-Master - Business, Management & Law
International Study Centre, Liverpool John Moores University (LJMU)
Master of Science - Electronic Business
Higher School of Management And Digital Economy
Preparatory Cycle - Business and Economics
Higher School of Commerce
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