ASMAA ABDEL-GALIL

Pharmacy Technician

West Bridgford, Nottingham,Nottinghamshire

Summary

Conscientious pharmacy technician with excellent communication and relationship-building skills seeks opportunity as a pharmacy technician Adapts to changing job demands for proactive, responsive team support. Reliable individual with desire to provide practical support in busy pharmacy settings. Works thoroughly and attentively to complete tasks to specification. Committed to building knowledge and skills for increased capabilities and responsibilities.

Overview

years of professional experience

Work History

Pharmacy technician

Late Night pharmacy

Nottingham, UK

04.2022 - 06.2023

Checked patient declaration signatures to maintain compliant records.
Offered best-possible medical advice to customers to improve health conditions.
Monitored inventory and purchased orders to maintain consistent stock.
Resolved non-routine issues such as third-party billing and computer system/customer service issues.
Reviewed and verified customer information and insurance provider information.
Minimised wastage by tracking stock dates.
Collected co-payments or full payments from customers.
Processed repeat prescription requests for large patient base.
Maintained proper drug storage procedures, registries and records for controlled drugs.

Medicine counter assistant

Medina Chemist

Nottingham, Nottinghamshire

10.2017 - 03.2020

Answered telephones and provided information about order status, shop hours and pharmacy procedures.
Minimised patient waiting times through excellent prioritisation and multitasking.
Selected, labelled and dispensed prescriptions accurately, in line with standard operating procedures.
Received incoming controlled drug supplies, storing within correct, secure locations.
Identified high-demand and out-of-stock items for replenishment.
Greeted customers and provided friendly, knowledgeable healthcare advice and service.
Assisted with dispensing duties during busy periods to aid pharmacy workflow.
Delivered professional advice over the counter, recommending appropriate products and explaining correct application.
Assisted pharmacy staff in preparing medications and filling orders.
Confirmed patient details before dispensing medication, eliminating prescription errors.
Consulted senior pharmacy staff for additional advice on complex patient health queries.
Processed incoming medication orders, checking inventories for supply requirements and reordering stock as necessary.
Maintained confidential patient records in line with data protection laws.
Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
Counted and labelled prescriptions with correct item and quantity.
Kept pharmacy counter and related areas clean, neat and organised.
Verified patient exemption statuses to avoid fines.
Validated and prioritised prescriptions ready for dispensing.
Stored medicines in appropriate temperature-controlled conditions to maintain quality.
Retained pharmacy stock knowledge to provide helpful customer advice.

Education

NVQ Level 2 - Medical

Buttercups Training LTD , Nottingham

11.2017 - 10.2018

Bachelor of Pharmaceutical Sciences - Medical

Cairo University, Cairo, Egypt

10.2001 - 07.2006

Course of study in Organic Chemistry / Microbiology/ phyto chemistry, Forensic Chemistry, clinical and industrial pharmacy Anatomy and Histology
Graduated with Distinction
Very Good Grade

Skills

Interpersonal communication
Drug storage procedures
Data entry
Multi-tasking
Updating medication histories
Patient confidentiality
Manual and automated medication dispensing

Pharmacy and customer record management
Patient-centred care
Comprehensive pharmaceutical knowledge
Meticulous attention to detail
Dispensary management
Clear communication

Timeline

Pharmacy technician - Late Night pharmacy

04.2022 - 06.2023

Buttercups Training LTD - NVQ Level 2, Medical